At a Glance
- Tasks: Lead and develop a dynamic sales support team while enhancing customer service.
- Company: Join a growing international business with a focus on operational excellence.
- Benefits: Competitive salary plus employee benefits in a fast-paced environment.
- Other info: Opportunity for career advancement in a supportive team culture.
- Why this job: Make a real impact by driving sales growth and improving processes.
- Qualifications: Experience in sales support and strong leadership skills.
The predicted salary is between 30000 - 40000 £ per year.
Location: Stone, Staffordshire
Job Type: Full-time, Permanent
Salary: Competitive + Employee Benefits
Join Our Team
Are you an experienced sales support professional with a passion for leading teams, improving processes, and delivering exceptional customer service? We are looking for a proactive and commercially minded Sales Support Manager to lead our internal sales support function. This is an exciting opportunity to join a growing international business where you’ll work closely with the UK Country Manager to drive operational excellence, support sales growth, and develop a high-performing team. If you enjoy working in a fast-paced B2B environment and want a role where your ideas and leadership can make a real impact, we’d love to hear from you.
The Role
As Sales Support Manager, you will be responsible for managing the day-to-day operation of our sales administration team while continually improving processes and supporting key commercial initiatives. Your responsibilities will include:
- Leading, coaching and developing the inside sales administration team.
- Managing sales support activities to ensure outstanding service for our B2B customers.
- Reviewing and improving order processing workflows to increase efficiency and accuracy.
- Handling customer escalations and resolving issues with a solution-focused approach.
Contact Details:
Direct Recruitment (Midlands) Ltd. Recruitment Team
