Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage the sales order process, ensuring accuracy and timely fulfillment of customer orders.
- Company: Join a supportive team in a dynamic work environment.
- Benefits: Competitive salary, career development opportunities, and a collaborative culture.
- Why this job: Be a key player in streamlining operations and enhancing customer satisfaction.
- Qualifications: Experience in sales order administration and strong organisational skills required.
- Other info: Work Monday to Friday with potential for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
We are seeking a meticulous and organised Sales Order Process Administrator to join our team. The ideal candidate will be responsible for managing the end-to-end sales order process, ensuring accuracy, efficiency, and timely fulfillment of customer orders. This role plays a key part in maintaining smooth operations between sales, supply chain, and finance departments.
Key Responsibilities:
- Order Management: Accurately process and enter customer orders into the system, ensuring all details (pricing, product codes, quantities, etc.) are correct. Verify stock availability and coordinate with the warehouse and procurement teams for product sourcing.
- Customer Communication: Liaise with customers to confirm orders, delivery dates, and provide updates on order status. Handle customer inquiries and resolve issues related to sales orders, including returns and discrepancies.
- Sales Coordination: Work closely with the sales team to ensure proper communication of order details, pricing, promotions, and customer preferences. Generate and maintain order reports for sales and management teams.
- Documentation & Data Management: Maintain accurate sales records, order confirmations, delivery notes, and invoices. Ensure proper documentation of any changes, cancellations, or special requests on orders.
- Cross-Functional Collaboration: Collaborate with the finance team to resolve billing or payment issues. Assist in tracking sales orders to ensure on-time delivery.
- System & Process Improvement: Utilise sales order processing software to streamline the workflow and recommend improvements. Ensure compliance with company policies and procedures regarding order processing.
Qualifications and Skills:
- Proven experience in sales order administration, customer service, or a related role.
- Strong organizational skills with excellent attention to detail.
- Proficiency in Microsoft Office, especially Excel, and experience with CRM/ERP systems.
- Strong communication and interpersonal skills, both written and verbal.
- Ability to multitask and work efficiently under pressure.
- Knowledge of sales and supply chain processes is an advantage.
Education:
- A Levels or equivalent (required).
- A Degree in business administration, sales, or a related field (preferred).
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional growth and career development.
- A supportive and collaborative work environment.
- Monday to Friday (Apply online only)hrs.
To Apply: For the Sales Order Processing administrators position please submit CV and cover letter to [email/contact info].
Sales Order Process Administrator in Stone employer: Direct Recruitment Ltd
Contact Detail:
Direct Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Order Process Administrator in Stone
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to sales order processes and customer service. Role-play with a friend or use online resources to boost your confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door for the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It’s a great way to reinforce your interest and keep you top of mind.
We think you need these skills to ace Sales Order Process Administrator in Stone
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in sales order administration and customer service. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention specific experiences that relate to managing orders and collaborating with different departments – we love a good story!
Show Off Your Tech Skills: Since we use CRM/ERP systems, it’s important to mention any relevant software experience in your application. If you’re a whiz at Excel or have used sales order processing software before, let us know – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you can learn more about our awesome team while you’re there!
How to prepare for a job interview at Direct Recruitment Ltd
✨Know Your Order Management
Familiarise yourself with the sales order process before the interview. Be ready to discuss how you would accurately process and enter customer orders, and share any relevant experiences where you ensured accuracy and efficiency in your previous roles.
✨Brush Up on Communication Skills
Since this role involves liaising with customers and coordinating with various teams, practice articulating how you handle customer inquiries and resolve issues. Think of specific examples where your communication made a difference in customer satisfaction or team collaboration.
✨Showcase Your Organisational Skills
Prepare to demonstrate your strong organisational skills. Bring examples of how you've maintained accurate records and managed multiple tasks simultaneously. Highlight any tools or methods you use to stay organised, especially if they relate to sales order administration.
✨Be Ready for System Questions
As the role requires proficiency in Microsoft Office and CRM/ERP systems, be prepared to discuss your experience with these tools. If you have suggestions for improving sales order processes based on your past experiences, don’t hesitate to share them during the interview.
