At a Glance
- Tasks: Coordinate and manage healthcare professionals' shifts across the UK and Ireland.
- Company: Join a trusted leader in healthcare staffing with 25 years of experience.
- Benefits: Enjoy 32 days annual leave, private health insurance, and training opportunities.
- Other info: Flexible shift patterns with opportunities for career growth and development.
- Why this job: Make a real difference in healthcare while developing your skills in a dynamic environment.
- Qualifications: Strong communication, organisational skills, and proficiency in Microsoft Office required.
The predicted salary is between 30000 - 40000 £ per year.
About Direct Medics: Last year, we were proud to celebrate our 25th anniversary, marking a quarter-century of placing healthcare professionals in locum roles across both the public and private sectors in the UK and Ireland. Our long-standing reputation speaks to the trust and reliability we’ve built within the healthcare sector.
The Role: The Booking Consultant is responsible for coordinating and managing the allocation of healthcare professionals into temporary shifts and placements across the UK and Ireland. The role exists to maximise shift coverage, ensure optimal candidate utilisation, and maintain high levels of client satisfaction by filling vacancies quickly and reliably. The Booking Consultant acts as the operational link between clients, candidates and recruitment consultants, ensuring shifts are filled efficiently, changes are managed proactively, and service delivery standards are consistently maintained. This role will also include working weekends, on a shift pattern.
Essential Criteria:
- Excellent communication and relationship-building skills, with a strong customer service focus.
- Strong organisational and time management skills, with the ability to prioritise multiple urgent requests in a fast-paced environment.
- Problem-solving ability, demonstrating resilience and sound judgement under pressure.
- High attention to detail, maintaining accurate records and ensuring data quality.
- Proficiency in Microsoft Office and recruitment/workforce systems, with confidence using digital platforms.
Desirable Criteria:
- Degree-level qualification or equivalent relevant experience.
- Previous experience in recruitment, staffing or workforce planning.
- Experience within healthcare recruitment or agency staffing.
- Experience using Applicant Tracking Systems (ATS), CRM or workforce management systems.
- Knowledge of healthcare compliance, safeguarding and framework requirements.
What We Offer:
- 32 days Annual leave (including 10 days bank holidays)
- Length of service increase (3, 5, 7 years resulting in an additional 6 days Annual Leave)
- Company Sick Pay
- Generous Maternity Pay
- Death in Service Benefit
- Private Health Insurance
- Private Pension
- Training and development programs
- Reduced corporate rate gym membership
- Employee Assistance Programs
Stay in the loop with all our internal job postings by registering for our new Direct Medics Connect service! By joining, you’ll be the first to hear about upcoming roles and remain part of our active talent pool. Register now on Connect!
Booking Agent in Belfast employer: Direct Medics
Direct Medics is an exceptional employer, celebrating 25 years of excellence in placing healthcare professionals in locum roles across the UK and Ireland. With a strong focus on employee support, we offer comprehensive compliance assistance, free accredited training, and dedicated recruitment consultants to ensure your success and growth in a meaningful healthcare setting. Join us at Rectory Field & William Street for a long-term placement where you can make a significant impact while enjoying a wealth of benefits and a supportive work culture.
StudySmarter Expert Advice🤫
We think this is how you could land Booking Agent in Belfast
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at Direct Medics!
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Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at Direct Medics.
We think you need these skills to ace Booking Agent in Belfast
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at Direct Medics. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to Direct Medics and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at Direct Medics. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to Direct Medics's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at Direct Medics
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with Direct Medics.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at Direct Medics will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
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Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact Direct Medics and how you would contribute to adapting HR strategies.