Head of Product Motor Direct

Ready to shape the future of the UK's most iconic insurance brands. This is a rare opportunity to take centre stage in defining the next chapter of Direct Line's retail strategy. As Head of Motor Direct, you’ll be a key force within our Direct to Consumer leadership team driving a bold transformation to revitalise and accelerate the performance of Direct Line's core direct business. You’ll lead the commercial and customer agenda for our Motor Direct portfolio across the Direct Line, Churchill and Privilege brands. From full P&L ownership and day-to-day trading optimisation to setting long-term strategic direction and reimagining our proposition, this is a role with real scope, influence and impact. If you’re energized by big challenges, hungry to deliver change at pace and motivated by the chance to leave a lasting mark on a household brand, this is the opportunity to do it.

What else you’ll be doing:

• Set the strategy and plans for the Motor Direct business that align and support delivery of the overall Retail strategy.
• Accountable for the overall commercial performance and P&L of your area.
• Continuously prioritise plans and activity for the area ensuring required resource in place to maximise value.
• Lead trading performance of the area, identify and deliver actions to ensure performance in line with plans and taking corrective action where required.
• Work with colleagues from across the business to deliver plans including Chief Underwriting Office, Data & Analytics, Operations, Claims and CIO.
• Embed a culture of customer centricity across the area.
• Use both internal and external data and insight to inform decision making.
• Ensure a strong control framework in place across the value stream in line with the Enterprise-wide Risk Management Strategy and Framework.
• Build and develop a highly skilled and motivated team across the value stream.

What we’re looking for:

• Strategic thinker with the ability to translate this into a clear strategy and product roadmap.
• Highly numerate with strong commercial acumen.
• 5 years experience of leading a commercial area including P&L management is desirable.
• Demonstrative experience in innovating and continuously improving products and services for commercial and customer benefit.
• Strong stakeholder management skills able to encourage cross-discipline collaboration in order to achieve business goals and overcome organisational challenges.
• Comfortable operating at Executive Committee (ExCo) and ExCo-1 level.

Benefits:

We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working varying with the nature of your role. Core benefits include:

• Flexible annual leave – you also have the option to buy or sell up to 5 days each year to suit you the way you want it to.
• 9% employer contribution into your pension regardless of whether you pay into the pension plan. You can also opt to take this as a cash benefit instead.
• Generous company bonus.
• Free private medical cover for you.
• 50% off home motor and pet insurance.
• Free Green Flag breakdown cover.
• Life assurance.
• Income protection.
• Access to company car and cycle-to-work schemes.
• Retail discounts for your everyday shopping needs.

Ways of Working:

Our hybrid model offered a best of both worlds approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role but most colleagues are in the office 50% of their time and we will consider the flexible working options that work best for you. We recognise and embrace people that work in different ways so if you need any reasonable adjustments within this recruitment process please reach out to us and we can discuss how we can support you. We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best, whatever that looks like and offering real choice, flexibility and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself: Direct Line Group is an equal opportunity employer and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place of work where everyone can be themselves and succeed in their careers. We know you’re more than a CV and the things that make you you are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process please speak to the recruitment team who will be happy to support you.