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- Tasks: Provide real-time support and assist roadside technicians with automotive issues.
- Company: Leading insurance company with a focus on innovation and customer service.
- Benefits: Pension scheme, discounted insurance, and flexible hybrid working model.
- Why this job: Join a dynamic team and make a difference in the automotive support industry.
- Qualifications: NVQ qualification and experience in repairs and diagnostics required.
- Other info: Flexible work environment with opportunities for continuous improvement.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance company is seeking an Automotive Technical Support Engineer in Glasgow to provide real-time support to internal and external customers. The role requires a relevant NVQ qualification and experience in repairs and diagnostics.
You will assist roadside technicians, design a technical information platform, and promote continuous improvement. The hybrid working model allows flexibility with office presence two days a week.
Excellent benefits include a pension scheme, discounted insurance, and more.
Automotive Tech Support Engineer - Hybrid Role incl EV in Glasgow employer: Direct Line Insurance Group
Contact Detail:
Direct Line Insurance Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Tech Support Engineer - Hybrid Role incl EV in Glasgow
✨Tip Number 1
Network like a pro! Reach out to folks in the automotive industry, especially those who work in tech support or diagnostics. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss your experience with repairs and diagnostics. Share specific examples of how you've solved problems in the past – it’ll make you stand out!
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, drop a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your job search. Plus, applying directly can sometimes give you an edge over other candidates. So, what are you waiting for? Get on it!
We think you need these skills to ace Automotive Tech Support Engineer - Hybrid Role incl EV in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant NVQ qualifications and experience in repairs and diagnostics. We want to see how your skills match the role, so don’t be shy about showcasing your automotive expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Automotive Tech Support Engineer role. Share specific examples of how you've assisted customers or improved processes in the past.
Showcase Your Problem-Solving Skills: In this role, you'll be providing real-time support, so highlight any experiences where you've successfully diagnosed and resolved issues. We love seeing how you tackle challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do!
How to prepare for a job interview at Direct Line Insurance Group
✨Know Your Stuff
Make sure you brush up on your automotive knowledge, especially around repairs and diagnostics. Familiarise yourself with common issues and solutions in the industry, as well as any recent advancements in electric vehicles (EVs). This will show that you're not just qualified but genuinely passionate about the field.
✨Showcase Your Problem-Solving Skills
Prepare to discuss specific examples where you've successfully resolved technical issues. Think of scenarios where you assisted roadside technicians or improved processes. This will demonstrate your ability to provide real-time support effectively, which is crucial for the role.
✨Emphasise Teamwork and Communication
Since you'll be working closely with both internal teams and external customers, highlight your communication skills. Be ready to share experiences where you collaborated with others to achieve a common goal, especially in a hybrid work environment. This will reassure them that you can thrive in their flexible setup.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to continuous improvement and how they support their employees in a hybrid model. This shows your interest in the role and helps you gauge if the company culture aligns with your values.
