Senior Change Delivery Specialist in City of Westminster

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

We have an exciting opportunity for someone to join our Motor team on a permanent basis. The role is to support the development of the pricing strategy for Personal Lines through implementation of changes to our rating software, in order to ensure commercial benefit and other business objectives.

Key activities will include:

• Design, build, test and implement approved changes accurately and efficiently to Radar rating software, including change to prices charged and underwriting footprint.
• Engage with key stakeholders within business and technology teams to ensure requirements and timeframes are met, alongside all governance/regulatory outcomes.
• Ensure best practice and up‑to‑date documentation of our rating algorithm and testing processes are maintained, with contribution to ongoing improvements.
• Contribute to continuous improvement of the efficiency of the change team and longer‑term pricing delivery capability.
• Identify any risks involved in running our business appropriately for the role.
• Communicate to peers and team managers in a timely manner where you have discovered price, model or data issues, supporting efficient resolution.

Our hybrid model offers a 'best of both worlds' approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 50% a week in the office.

What you’ll need:

• Technical expertise and strategic mindset to help us achieve the best outcomes.
• Ability to think tactically, strategically, and creatively to solve problems and drive improvements.
• Effective communication and good teamwork, able to progress work independently but also providing peer review and guidance to others in the team.
• Knowledge of WTW Radar software and experience building, developing and testing algorithms is desirable, alongside general software development experience.
• Knowledge and experience of programming languages and software such as SQL, Python, Excel VBA.
• Supporting knowledge of the general insurance market and pricing.

Benefits:

• 9% employer contributed pension.
• Annual company bonus of up to 10%.
• 50% off home, motor and pet insurance, plus free Green Flag breakdown cover.
• Generous holiday allowance.
• Flexible benefits package including optional health and dental insurance.
• EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way.
• Buy–as–you–earn share scheme.
• Employee discounts and cashback.
• Plus, many more.

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best - whatever that looks like - and offering real choice, flexibility, and a greater work‑life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live.

Equal Opportunity:

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.