At a Glance
- Tasks: Be the hero on the road, helping drivers with breakdowns and repairs.
- Company: Join Green Flag, a leading breakdown service with a people-first approach.
- Benefits: Enjoy a competitive salary, flexible hours, and great employee perks.
- Other info: Work from home with excellent career growth and a supportive team.
- Why this job: Make a real difference in people's lives while working independently.
- Qualifications: Strong mechanical skills and a full UK driving licence required.
The predicted salary is between 37000 - 44000 € per year.
This is a great job for someone who’s ready for a role where their mechanical skills genuinely make a difference. At Green Flag, we’re growing our breakdown services and putting our people at the heart of everything we do. When someone’s car lets them down, you step in as the hero of the moment — getting them back on the road and taking the stress out of an unexpected situation.
A bit about the job:
- Be the first point of contact for drivers who have broken down, providing expert roadside support
- Diagnose vehicle faults and carry out minor repairs to get customers back on the road quickly
- Complete practical tasks such as tyre repairs/changes, battery testing and replacement, and fuel assistance
- Deliver clear explanations and reassurance, helping customers feel calm and supported in stressful situations
- Use a fully equipped Green Flag vehicle and tools to safely resolve issues across your area
Skills and experience we’re looking for:
- A strong mechanical background with excellent diagnostic and problem-solving skills
- Full UK Category B driving licence and aged 21+ (for insurance purposes)
- NVQ Level 2 in light vehicle maintenance (or equivalent) preferred — or relevant hands-on experience/apprenticeship
- Up-to-date knowledge of repair techniques and a strong commitment to safe working practices
- Confidence working independently, with a calm, friendly, and empathetic approach to customers
This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice.
This role covers an area of - Bristol | Bath | Weston-Super-Mare | Yeovil | Frome | Warminster | Trowbridge | Wincanton | Shepton Mallet | Glastonbury.
Benefits:
- Employer contributed pension
- Annual company bonus
- Discounts on Insurance products
- Generous holiday allowance
- Flexible benefits package including optional health and dental insurance
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.
Roadside Technician in Bristol employer: Direct Line Insurance Group
At Green Flag, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee well-being and growth. With competitive salaries, flexible working hours, and a comprehensive benefits package, including generous holiday allowances and discounts, we ensure our Roadside Technicians can thrive both professionally and personally. Our commitment to diversity and inclusion makes us a welcoming place for all, empowering our team to be their authentic selves while making a real difference in the lives of our customers across the beautiful South West region.
Contact Detail:
Direct Line Insurance Group Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician in Bristol
✨Tip Number 1
Get your hands dirty! If you’ve got mechanical skills, show them off during the interview. Bring examples of past repairs or situations where you saved the day. We want to see how you think on your feet!
✨Tip Number 2
Practice your customer service skills. As a Roadside Technician, you’ll be the hero for drivers in distress. We recommend role-playing scenarios with friends to nail down how you’d reassure and support customers.
✨Tip Number 3
Know your stuff! Brush up on the latest repair techniques and safety practices. We love candidates who are proactive about their knowledge, so don’t hesitate to mention any recent training or certifications during your chat with us.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Make sure to highlight your relevant experience and skills that match the job description. We’re excited to see what you bring to the table!
We think you need these skills to ace Roadside Technician in Bristol
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your mechanical skills and any relevant experience in your application. We want to see how your background aligns with the role of a Roadside Technician, so don’t hold back!
Be Personable:Since you'll be dealing with customers in stressful situations, it’s important to convey your friendly and empathetic approach in your written application. Let us know how you can reassure and support drivers when they need it most.
Tailor Your Application:Take a moment to tailor your application to the job description. Mention specific tasks like tyre repairs or battery testing that you’re comfortable with, showing us you’re ready for the challenges ahead.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and get you on the road to joining our team!
How to prepare for a job interview at Direct Line Insurance Group
✨Know Your Mechanics
Brush up on your mechanical knowledge before the interview. Be ready to discuss specific repair techniques and diagnostic methods you've used in the past. This will show that you’re not just a hands-on technician but also someone who understands the theory behind the work.
✨Showcase Your Customer Skills
Since you'll be the first point of contact for drivers in distress, practice how you would reassure and communicate with customers. Think of examples where you've helped someone feel calm in a stressful situation, as this is key to the role.
✨Familiarise Yourself with the Area
Get to know the areas you’ll be covering, like Bristol and Bath. Being able to talk about your familiarity with these locations can demonstrate your readiness for the job and your ability to navigate efficiently during breakdowns.
✨Prepare for Practical Scenarios
Expect to face practical questions or scenarios during the interview. Prepare by thinking through common roadside issues and how you would resolve them. This will help you showcase your problem-solving skills and hands-on experience effectively.
