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For Companies At a Glance
- Tasks: Lead risk management and drive a culture of action planning in a dynamic environment.
- Company: Join Direct Line Group, a powerhouse in the insurance industry with renowned brands.
- Benefits: Enjoy flexible hybrid working, 30 days leave, and a 9% pension contribution.
- Why this job: Be part of a transformative team shaping risk management and fostering a robust culture.
- Qualifications: Significant experience in risk and controls, ideally in a regulated insurance environment.
- Other info: We celebrate diversity and encourage everyone to bring their authentic selves to work.
The predicted salary is between 54000 - 84000 £ per year.
Head of Risk
About Us
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. We are Direct Line Group – home to some of the country’s best-known brands including Direct Line, Churchill, Privilege and Green Flag. DLG’s growth is supported by our three lines of defence which develops, implements and maintains risk management policies, procedures, tools, and framework for us. We are currently recruiting for Senior Risk Managers for our Chief Controls Office who are part of the first line supporting risk assessment, reporting and embedding.
What you’ll be doing
Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of a group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include:
Key Accountabilities
- To lead on risk management in the assigned business area. Acting as a key partner to the Executive/SMF by enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution.
- Ensuring DLG fosters a culture of risk awareness and controls.
- Extensive experience in leading delivery of risk frameworks, control reviews and risk profile design and delivery.
- Ability to define key actions and lead pieces of work that support CCO and the wider business.
- Drive the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes.
- Developing methods to identify key risks that may impact our operations, the delivery of the DLG business strategy, or present a threat to our group risk appetite or compliance status.
- Building relationships at every level, with excellent stakeholder management skills, influence and drive decisions/actions across senior stakeholders and up to executive level.
- Communicate complex topics in a relevant and simple way, with excellent communication skills – written and verbal.
- Successfully manage multiple conflicting critical priorities at once, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes.
- Impactful presenting skills, through gravitas and knowledge to drive the right customer and business outcomes.
- Drive first line risk and assurance governance objectives, ensuring accurate management information and reporting.
- Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs.
- Developing and delivering reports that provide a real time compliance ‘dashboard’ for use at all levels of the organisation and enables tangible and visible risk reduction.
- Keeping up with emerging technologies, industry trends, and regulatory change.
- Leading and mentoring a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business.
- Driving collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity, capability and knowledge sharing is in place.
- Managing and maintaining relationships with senior stakeholders within DLG and externally – with suppliers, partners, etc.
- Awareness of audit and testing assurance programmes and ensure business is aware and taking action to support regulatory requirements as well internal standards and policies.
- Working closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office.
What you’ll need
- Significant Risk and Controls experience in a highly regulated business environment, ideally gained in the Insurance industry.
- Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response.
- Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks.
- Strong collaboration, conflict resolution, influencing and negotiation skills.
- Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders.
- Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity.
Ways of working
Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.
What we’ll give you
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working, varying with the nature of your role. Our core benefits include:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- Up to 20% bonus
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Private Healthcare
- 30 days annual leave
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more!
Being Yourself
Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com
Together we’re one of a kind.
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Head Of Risk - FTC employer: Direct Line Insurance Group plc
Contact Detail:
Direct Line Insurance Group plc Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Risk - FTC
✨Tip Number 1
Familiarize yourself with the specific risk management frameworks and tools used in the insurance industry. Understanding these will help you speak confidently about how you can contribute to Direct Line Group's Chief Controls Office.
✨Tip Number 2
Network with current or former employees of Direct Line Group, especially those in risk management roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach.
✨Tip Number 3
Prepare to discuss your experience with stakeholder management and how you've successfully influenced decisions in previous roles. This is crucial for the Head of Risk position, where collaboration is key.
✨Tip Number 4
Stay updated on emerging technologies and regulatory changes in the insurance sector. Being knowledgeable about these trends will demonstrate your commitment to continuous learning and your ability to adapt to the evolving landscape.
We think you need these skills to ace Head Of Risk - FTC
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Risk position. Tailor your application to highlight your relevant experience in risk management and controls.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience in risk and controls within a regulated environment, particularly in the insurance industry. Use specific examples to demonstrate your ability to lead risk frameworks and manage stakeholder relationships.
Showcase Communication Skills: Given the importance of communication in this role, ensure that your application reflects your strong verbal and written communication skills. Provide examples of how you've effectively communicated complex topics to both technical and non-technical stakeholders.
Demonstrate Leadership and Collaboration: Illustrate your leadership capabilities and experience in mentoring teams. Highlight instances where you've driven collaboration across functions and managed multiple priorities, showcasing your ability to influence decisions at senior levels.
How to prepare for a job interview at Direct Line Insurance Group plc
✨Understand the Risk Framework
Make sure you have a solid grasp of risk management frameworks, especially those relevant to the insurance industry. Be prepared to discuss how you've implemented or improved these frameworks in your previous roles.
✨Showcase Your Stakeholder Management Skills
Highlight your experience in building relationships with senior stakeholders. Prepare examples that demonstrate your ability to influence decisions and drive actions across different levels of an organization.
✨Communicate Complex Topics Simply
Practice explaining complex risk concepts in a straightforward manner. The interviewers will be looking for your ability to communicate effectively with both technical and non-technical audiences.
✨Demonstrate Leadership and Team Collaboration
Be ready to share experiences where you led a team or collaborated across functions. Discuss how you fostered a culture of transparency and curiosity within your team, as well as how you managed conflicts.
