Roadside Patrol in Southampton

Roadside Patrol in Southampton

Southampton Full-Time 37000 - 44000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Help customers get back on the road by diagnosing and fixing vehicle issues.
  • Company: Join Green Flag, a leading name in roadside assistance with a customer-first approach.
  • Benefits: Earn up to £44,000 OTE, enjoy generous holidays, and access great discounts.
  • Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
  • Qualifications: Must be 21+, hold a driving licence, and have vehicle maintenance experience.
  • Other info: Be part of an inclusive team that values diversity and personal growth.

The predicted salary is between 37000 - 44000 £ per year.

Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension and benefits.

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team, you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.

What you’ll be doing:

This is a permanent role based around Chichester, Portsmouth, Southampton, Bournemouth, Winchester, Andover, and Salisbury. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose. We will provide you with a Green Flag vehicle and you will start your day from your home.

You’ll put your technical knowledge to the test. Whether it be that customers are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.

What you’ll need:

  • To be 21 years or over for insurance purposes
  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
  • Demonstrate empathy and a desire to always achieve the correct outcome
  • Experience of the Motor Repair industry
  • Experience of lone working (desirable)
  • Utilise and apply up-to-date vehicle repair techniques
  • Display and utilise best practice and first-class Health & Safety behaviours
  • Collaboration with dispatch team to improve the customer claims journey
  • Use self-initiative

Benefits:

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus, many more

We want everyone to get the most out of their time at DLG. That’s why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them.

Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself:

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Roadside Patrol in Southampton employer: Direct Line Group

At Direct Line Group, we pride ourselves on being an excellent employer, offering a competitive salary of up to £44,000 OTE and a comprehensive benefits package that includes a 9% pension contribution and generous holidays. Our inclusive work culture fosters personal growth and flexibility, allowing you to balance your professional and personal life while making a meaningful impact in the community as a Roadside Patrol in the beautiful South Coast region.
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Contact Detail:

Direct Line Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Patrol in Southampton

✨Tip Number 1

Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your technical skills! Since you'll be dealing with vehicle repairs, brush up on your knowledge and techniques. Being able to demonstrate your expertise can really set you apart from other candidates.

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Green Flag family. Don’t miss out on this opportunity!

We think you need these skills to ace Roadside Patrol in Southampton

Technical Knowledge
Vehicle Repair Techniques
Empathy
Problem Diagnosis
Light Vehicle Maintenance (NVQ Level 2 or similar)
Motor Repair Industry Experience
Health & Safety Best Practices
Self-Initiative
Collaboration Skills
Lone Working Experience

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping customers and getting them back on the road.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the motor repair industry. We love seeing how your skills match what we're looking for, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Direct Line Group

✨Know Your Stuff

Make sure you brush up on your technical knowledge related to vehicle maintenance. Be ready to discuss common issues like tyre changes or battery replacements, and how you would handle them in real-life scenarios. This will show that you're not just a candidate, but someone who can genuinely help customers get back on the road.

✨Show Empathy

Since you'll be dealing with stressed customers, it's crucial to demonstrate empathy during your interview. Share examples of how you've helped others in tough situations, whether in a previous job or personal experience. This will highlight your ability to connect with customers and provide reassurance when they need it most.

✨Be Ready for Scenario Questions

Expect scenario-based questions that test your problem-solving skills. Prepare by thinking of specific instances where you diagnosed a vehicle issue or worked independently. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly and effectively.

✨Understand the Company Culture

Familiarise yourself with Green Flag's values and mission. They emphasise customer service and teamwork, so be prepared to discuss how you align with these principles. Showing that you understand their culture will demonstrate your genuine interest in the role and the company.

Roadside Patrol in Southampton
Direct Line Group
Location: Southampton
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