Ready for a role where your mechanical skills genuinely make someone’s day better? At Green Flag, part of the evolving Direct Line family, we’re growing our breakdown services and putting our people at the heart of it. When someone’s car lets them down, you step in as the hero of the moment — getting them moving again and taking the stress out of an unexpected situation.
This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice.
What You’ll Be Doing
- Diagnose faults roadside
- Carry out tyre repairs/changes
- Test, fit and replace batteries
- Assist customers who have run out of fuel
- Provide reassurance and clear explanations
- Get vehicles moving wherever possible
You’ll be equipped with a fully kitted‑out Green Flag vehicle and the tools you need to do the job safely and effectively. This role covers an area that includes Bristol, Bath, Weston-super-Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, and Glastonbury.
What You'll Need
- Full UK Category B driving licence and age 21+ (insurance requirement)
- NVQ Level 2 (or equivalent) or similar accreditation in light vehicle maintenance is preferred but not essential. If you have work experience or have been through an apprenticeship we would also like to hear from you
- Solid experience in the motor repair industry with strong diagnostic skills
- Commitment to safe working practices and up-to-date repair techniques
- Confident working independently with a calm, empathetic approach to customers
- Experience working alone in the field is desirable but not essential — we’ll support you.
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional health and dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Equal Opportunity
Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Technician - Green Flag - Frome in Somerset employer: Direct Line Group
At Green Flag, we pride ourselves on being an exceptional employer that values our team members and their contributions. With a strong focus on employee well-being, we offer competitive salaries, generous holidays, and a range of benefits including a robust pension scheme and discounts on insurance. Our inclusive work culture fosters personal growth and development, ensuring that every Roadside Technician feels empowered to make a real difference in our customers' lives while enjoying the flexibility of a field-based role.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technician - Green Flag - Frome in Somerset
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Green Flag and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your roadside scenarios! Think about common breakdown situations and how you'd handle them. Being able to demonstrate your problem-solving skills and calm approach will really impress during the interview.
✨Tip Number 3
Show off your customer service skills! Remember, as a Roadside Technician, you'll be the hero for customers in distress. Share examples of how you've helped others in tough situations to highlight your empathetic side.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and keen to join the Green Flag family!
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your mechanical skills and any relevant experience in the motor repair industry. We want to see how you can be the hero on the roadside, so don’t hold back!
Tailor Your Application:Read through the job description carefully and tailor your application to match what we’re looking for. Use similar language and keywords to show us you understand the role and what it entails.
Be Yourself:We’re all about diversity and individuality at StudySmarter. Let your personality shine through in your application. We want to know who you are beyond your CV!
Apply Through Our Website:For the best chance of success, make sure to apply through our website. It’s the easiest way for us to receive your application and get you on the road to joining our team!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repair techniques and how you've tackled challenges in the past. This role is all about getting people back on the road, so show them you can do just that!
✨Show Your Empathy
As a Roadside Technician, you'll be the hero in stressful situations. Prepare to demonstrate your calm and empathetic approach when dealing with customers. Share examples of how you've reassured clients in the past — it’ll show you understand the importance of customer service.
✨Familiarise Yourself with the Area
Since this role covers a wide area, knowing the local geography can give you an edge. Familiarise yourself with key locations like Bristol, Bath, and Weston-super-Mare. Mentioning your knowledge of the area during the interview can highlight your readiness for the job.
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. They might ask how you'd handle a specific breakdown situation. Think through your responses and be prepared to explain your thought process clearly — they want to see how you think on your feet!
