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- Tasks: Help stranded drivers by diagnosing faults and getting their vehicles moving again.
- Company: Join Green Flag, part of the Direct Line family, known for its supportive culture.
- Benefits: Competitive salary, generous holidays, and discounts on insurance and EV car leasing.
- Why this job: Be the hero on the road, making a real difference in people's lives every day.
- Qualifications: Driving licence required; experience in motor repair is a plus but not essential.
- Other info: Enjoy flexible shifts and a dynamic work environment with growth opportunities.
The predicted salary is between 37000 - 44000 £ per year.
Ready for a role where your mechanical skills genuinely make someone’s day better? At Green Flag, part of the evolving Direct Line family, we’re growing our breakdown services and putting our people at the heart of it. When someone’s car lets them down, you step in as the hero of the moment — getting them moving again and taking the stress out of an unexpected situation. This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice.
What You’ll Be Doing
- Diagnose faults roadside
- Carry out tyre repairs/changes
- Test, fit and replace batteries
- Assist customers who have run out of fuel
- Provide reassurance and clear explanations
- Get vehicles moving wherever possible
You’ll be equipped with a fully kitted‑out Green Flag vehicle and the tools you need to do the job safely and effectively. This role covers an area that includes Bristol, Bath, Weston-super-Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, and Glastonbury.
What You'll Need
- Full UK Category B driving licence and age 21+ (insurance requirement)
- NVQ Level 2 (or equivalent) or similar accreditation in light vehicle maintenance is preferred but not essential. If you have work experience or have been through an apprenticeship we would also like to hear from you
- Solid experience in the motor repair industry with strong diagnostic skills
- Commitment to safe working practices and up-to-date repair techniques
- Confident working independently with a calm, empathetic approach to customers
- Experience working alone in the field is desirable but not essential — we’ll support you.
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional health and dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Equal Opportunity
Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Technician - Green Flag - Shepton Mallet employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Green Flag - Shepton Mallet
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Green Flag and their values. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your roadside scenarios! Think about common breakdown situations and how you'd handle them. Being able to demonstrate your problem-solving skills and calm approach will really impress during the interview.
✨Tip Number 3
Show off your mechanical skills! Bring examples of past experiences where you've successfully diagnosed and fixed issues. This will give the interviewers confidence in your abilities as a Roadside Technician.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and ready to jump into the role!
We think you need these skills to ace Roadside Technician - Green Flag - Shepton Mallet
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical skills and any relevant experience in the motor repair industry. We want to see how your background makes you the perfect fit for the Roadside Technician role!
Be Personable: Since you'll be helping customers in stressful situations, it's important to convey your calm and empathetic approach in your application. Let us know how you handle tough situations with a smile!
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the specific requirements of the Roadside Technician position. We love seeing candidates who take the time to connect their experiences to what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into our hands quickly and efficiently!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repair techniques and how you've tackled challenges in the past. This role is all about getting vehicles moving again, so show them you can do just that!
✨Customer Care is Key
Since you'll be dealing with customers in stressful situations, practice how you would reassure and communicate with them. Think of examples where you've provided excellent customer service, especially in tricky circumstances.
✨Show Your Independence
This job involves working alone in the field, so highlight any previous experience where you've successfully managed tasks independently. Share stories that demonstrate your ability to stay calm and effective when working solo.
✨Be Ready for Scenario Questions
Prepare for situational questions that might come up during the interview. Think about how you would handle common roadside issues, like a flat tyre or a customer running out of fuel. The more scenarios you can cover, the better prepared you'll be!