Roadside Patrol in Shepton Mallet

Roadside Patrol in Shepton Mallet

Shepton Mallet Full-Time 37000 - 44000 £ / year (est.) No home office possible
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Direct Line Group

At a Glance

  • Tasks: Join our team to assist customers with vehicle breakdowns and get them back on the road.
  • Company: Be part of Green Flag, a leading name in roadside assistance with a customer-first approach.
  • Benefits: Earn up to £44,000 OTE, enjoy a 9% pension, and access great discounts.
  • Why this job: Experience a fulfilling career with variety while helping people in need.
  • Qualifications: Must be 21+, hold a driving licence, and have vehicle maintenance experience.
  • Other info: Flexible shifts, work-life balance, and a commitment to diversity and inclusion.

The predicted salary is between 37000 - 44000 £ per year.

Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension, plus Benefits. DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.

What you’ll be doing:

This is a permanent role based around Bristol, Bath, Weston Super Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, Glastonbury. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose. We will provide you with a Green Flag vehicle and you will start your day from your home.

You’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.

What you’ll need:

  • To be 21 years or over for insurance purposes
  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
  • Demonstrate empathy and a desire to always achieve the correct outcome
  • Experience of the Motor Repair industry
  • Experience of lone working (desirable)
  • Utilise and apply up-to-date vehicle repair techniques
  • Display and utilise best practice and first-class Health & Safety behaviours
  • Collaboration with dispatch team to improve the customer claims journey
  • Use self-initiative

Benefits:

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself: Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Roadside Patrol in Shepton Mallet employer: Direct Line Group

At Direct Line Group, we pride ourselves on being an exceptional employer, offering a competitive salary of up to £44,000 OTE and a comprehensive benefits package that includes a 9% pension contribution and generous holidays. Our inclusive work culture fosters personal growth and flexibility, allowing you to balance your professional and personal life while making a meaningful impact in the community as a Roadside Patrol. With opportunities for career advancement and a commitment to diversity, you'll find a supportive environment where you can thrive and be yourself.
Direct Line Group

Contact Detail:

Direct Line Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Patrol in Shepton Mallet

✨Tip Number 1

Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for practical assessments! As a Roadside Patrol, you'll need to demonstrate your technical skills. Brush up on your vehicle maintenance knowledge and be ready to showcase your problem-solving abilities during the interview.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Green Flag family.

We think you need these skills to ace Roadside Patrol in Shepton Mallet

Technical Knowledge
Vehicle Repair Techniques
Empathy
Problem Diagnosis
Light Vehicle Maintenance (NVQ Level 2 or similar)
Motor Repair Industry Experience
Health & Safety Best Practices
Collaboration Skills
Self-Initiative
Lone Working Experience

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping customers and have a knack for problem-solving. Share any relevant experiences that highlight your passion for the motor repair industry.

Tailor Your CV: Make sure your CV is tailored to the Roadside Patrol position. Highlight your technical skills, experience in the motor repair industry, and any qualifications like NVQ Level 2. We love seeing how your background aligns with what we’re looking for!

Be Yourself: We value diversity and want to know the real you! Don’t hesitate to share your unique experiences and perspectives in your application. This helps us understand how you can contribute to our inclusive culture at Green Flag.

Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s super easy and ensures your application gets to the right people. Plus, you’ll find all the info you need about the role and our fantastic benefits!

How to prepare for a job interview at Direct Line Group

✨Know Your Stuff

Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss common issues like tyre changes or battery replacements, as well as any recent advancements in repair techniques. This will show that you’re not just a candidate, but someone who genuinely understands the role.

✨Show Empathy

Since this role involves helping customers in stressful situations, it’s crucial to demonstrate empathy during your interview. Share examples of how you've handled difficult customer interactions in the past, focusing on how you resolved their issues while keeping their feelings in mind.

✨Be Ready for Scenario Questions

Prepare for scenario-based questions where you might need to diagnose a problem or explain how you would handle a breakdown situation. Practising these scenarios can help you articulate your thought process clearly and show your problem-solving skills.

✨Highlight Your Flexibility

This job requires working various shifts and potentially doing overtime. Make sure to express your willingness to adapt to different schedules and your enthusiasm for the variety that comes with the role. This will demonstrate that you’re a team player who is ready to contribute wherever needed.

Roadside Patrol in Shepton Mallet
Direct Line Group
Location: Shepton Mallet
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