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- Tasks: Lead risk management initiatives and foster a culture of risk awareness at Direct Line Group.
- Company: Join Direct Line Group, a powerhouse in the insurance industry with renowned brands like Churchill and Green Flag.
- Benefits: Enjoy flexible hybrid working, 30 days annual leave, and a 9% employer pension contribution.
- Why this job: Be part of a transformative team shaping risk management while making a real impact on company culture.
- Qualifications: Significant experience in risk and controls, ideally in a regulated environment like insurance.
- Other info: Embrace diversity and authenticity in a workplace that values your unique perspective.
The predicted salary is between 48000 - 72000 £ per year.
Senior Risk Manager
About Us
At Direct Line Group, insurance is just the start. Combining decades of industry experience with talented people in every field, we’re a customer-obsessed market powerhouse. And we all work together to be brilliant for customers, every single day.
We are Direct Line Group – home to some of the country’s best-known brands including Direct Line, Churchill, Privilege and Green Flag. DLG’s growth is supported by our three lines of defence which develops, implements and maintains risk management policies, procedures, tools, and framework for us. We are currently recruiting for Senior Risk Managers for our Chief Controls Office who are part of the first line supporting risk assessment, reporting and embedding.
What you’ll be doing
Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of a group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG. As a Senior Risk Manager in CCO your role will include:
Key Accountabilities
- Ensuring DLG fosters a culture of risk awareness and controls.
- Support leadership of risk management and the RCSA process in the assigned business areas, enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution.
- Deputising for Head of Risk (First Line) as required.
- Extensive experience in delivering risk frameworks, control reviews and risk profile design and delivery.
- Ability to define key actions and lead pieces of work that support CCO and the wider business.
- Drive the root cause resolution of control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment.
- Develop methods to identify key risks that may impact operations, delivery of the DLG business strategy, or present a threat to group risk appetite or compliance status.
- Build relationships at every level, with excellent stakeholder management skills, influence and drive decisions/actions across senior stakeholders and up to executive level.
- Communicate complex topics in a relevant and simple way, with excellent communication skills – written and verbal.
- Manage multiple conflicting critical priorities, ensuring stakeholder alignment and delivery date achievement, both in time and quality outputs/outcomes.
- Impactful presenting skills to drive the right customer and business outcomes.
- Drive first line risk and assurance governance objectives, ensuring accurate management information and reporting.
- Ownership of Workiva (risk system) and data inputs, ensuring risk teams have the right capability and necessary skills training to provide quality outputs.
- Develop and deliver reports that provide a real-time compliance dashboard for use at all levels of the organisation.
- Keep up with emerging technologies, industry trends, and regulatory change.
- Lead and mentor a team of Risk and compliance specialists, facilitating teamwork dynamics and interactions with the business.
- Drive collaboration across risk functions, operational teams and change programmes to ensure the appropriate technical capacity and knowledge sharing is in place.
- Manage and maintain relationships with senior stakeholders within DLG and externally.
- Awareness of audit and testing assurance programmes and ensure the business is aware and taking action to support regulatory requirements as well as internal standards and policies.
- Work closely and collaboratively with the Central Control Testing & Assurance Teams, as well as the Central Policy, Framework and Reporting Team within the Chief Controls Office.
What you’ll need
- Significant Risk and Controls experience in a highly regulated business environment, ideally gained in the Insurance industry.
- Ability to undertake risk deep dives including process review, root cause analysis, impact assessment and risk response.
- Experience in leading, managing and delivering governance, risk and assurance initiatives and embedding frameworks.
- Strong collaboration, conflict resolution, influencing and negotiation skills.
- Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders.
- Ability to engage people through leading by example and cultivating an integrated risk culture of transparency and curiosity.
Ways of working
Our hybrid model way of working offers a ‘best of both worlds’ approach combining the best parts of home and office-working, offering flexibility for everyone. When you’ll be in the office depends on your role, but most colleagues are in 2 days a week, and we’ll consider the flexible working options that work best for you.
What we’ll give you
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office-working. Our core benefits include:
- 9% employer contributed pension.
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- Up to 20% bonus.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Private Healthcare.
- 30 days annual leave.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus many more!
Being Yourself
Difference makes us who we are. We believe everyone should feel comfortable to bring their whole selves to work – that’s why we champion diverse voices, build workplaces that work for people, and invest in the things that matter. From senior leadership to inclusivity networks, adaptive working to inclusion training, we’ve made it our mission to give you everything you need to be authentically you. Discover more at directlinegroupcareers.com
Together we’re one of a kind.
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Senior Risk Manager - FTC 12m employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Risk Manager - FTC 12m
✨Tip Number 1
Familiarize yourself with the specific risk management frameworks and tools used in the insurance industry. Understanding these will help you demonstrate your expertise during discussions and show that you're ready to contribute from day one.
✨Tip Number 2
Network with current or former employees of Direct Line Group on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with root cause analysis and risk response strategies. Be ready to share specific examples of how you've successfully managed risks in previous roles, as this will resonate well with the hiring team.
✨Tip Number 4
Highlight your ability to communicate complex topics simply and effectively. Practice explaining risk management concepts in layman's terms, as this skill is crucial for engaging with both technical and non-technical stakeholders.
We think you need these skills to ace Senior Risk Manager - FTC 12m
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Senior Risk Manager position. Tailor your application to highlight your relevant experience in risk management and controls.
Highlight Relevant Experience: In your CV and cover letter, emphasize your significant experience in risk frameworks, control reviews, and governance initiatives, especially within a regulated environment like insurance. Use specific examples to demonstrate your impact.
Showcase Communication Skills: Given the importance of communication in this role, ensure your application reflects your strong verbal and written communication skills. Provide examples of how you've effectively communicated complex topics to both technical and non-technical stakeholders.
Demonstrate Leadership and Collaboration: Illustrate your ability to lead teams and collaborate across functions. Mention any experience you have in mentoring or managing teams, as well as your approach to fostering a culture of risk awareness and transparency.
How to prepare for a job interview at Direct Line Group
✨Understand the Risk Framework
Make sure you have a solid grasp of risk management frameworks, especially those relevant to the insurance industry. Be prepared to discuss how you've implemented or improved these frameworks in your previous roles.
✨Showcase Stakeholder Management Skills
Highlight your experience in managing relationships with senior stakeholders. Prepare examples that demonstrate your ability to influence decisions and drive actions across different levels of an organization.
✨Communicate Complex Topics Simply
Practice explaining complex risk concepts in a straightforward manner. This will be crucial during the interview, as you'll need to demonstrate your communication skills with both technical and non-technical audiences.
✨Demonstrate Leadership and Mentoring Experience
Be ready to discuss your experience in leading teams and mentoring others. Share specific instances where you've cultivated a risk-aware culture and facilitated teamwork dynamics within your organization.
