Roadside Vehicle Technician

About usGreen Flag is part of the Direct Line Group (DLG) and has been helping motorists across the country since 1971. We were recently named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards.

What you\’ll doThis permanent role is based in the South London and Surrey region, covering Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chertsey.

You will work 40 hours, four days a week with a shift pattern that starts between 7 am and 8 pm Monday to Sunday. Overtime is available.

Using a Green Flag vehicle, you will assist customers having their vehicle out of fuel, a tyre repair/change or a new battery. You will diagnose the problem, choose the correct solution and help the customer get back on the move.

What you\’ll need

To be 21 years or over for insurance purposes

A current Category B driving licence

NVQ Level 2 or similar light vehicle maintenance accreditation (preferred)

Demonstrate empathy and the desire to achieve the correct outcome

Experience in the motor repair industry

Experience of lone working (desirable)

Apply up‐to‐date vehicle repair techniques and best practice Health & Safety behaviours

Collaborate with the dispatch team to improve the customer claims journey

Use self‐initiative and a proactive attitude

Who you\’ll work withYou will be part of a team of roadside patrol operatives reporting to a team manager. The culture at Green Flag emphasises individuality, continuous improvement and recognising achievements.

Benefits

9 % employer‐contributed pension

50 % off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover

Optional health and dental insurance

EV car scheme – lease a brand new electric or plug‐in hybrid car tax‐efficiently

Generous holidays and buy‐as‐you‐earn share scheme

Employee discounts and cashback

Plus many more benefits

Equal opportunityDirect Line Group is an equal opportunity employer and we celebrate diversity of background and thinking. We are committed to making our business an inclusive place to work where everyone can be themselves and succeed in their careers. If you need any adjustments to our recruitment process, please speak to the recruitment team.

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