Roadside Technician - Green Flag - Weston-Super-Mare
Roadside Technician - Green Flag - Weston-Super-Mare

Roadside Technician - Green Flag - Weston-Super-Mare

Full-Time 37000 - 44000 £ / year (est.) Home office (partial)
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Direct Line Group

At a Glance

  • Tasks: Diagnose faults, assist customers, and get vehicles moving again on the roadside.
  • Company: Join Green Flag, part of the Direct Line family, known for its supportive culture.
  • Benefits: Competitive salary, generous holidays, employee discounts, and a pension scheme.
  • Other info: Flexible shifts, work from home, and opportunities for career growth.
  • Why this job: Be the hero who helps people in need and make their day better.
  • Qualifications: Driving licence, mechanical skills, and a commitment to safe working practices.

The predicted salary is between 37000 - 44000 £ per year.

Ready for a role where your mechanical skills genuinely make someone’s day better? At Green Flag, part of the evolving Direct Line family, we’re growing our breakdown services and putting our people at the heart of it. When someone’s car lets them down, you step in as the hero of the moment — getting them moving again and taking the stress out of an unexpected situation.

This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice.

What You’ll Be Doing

  • Diagnose faults roadside
  • Carry out tyre repairs/changes
  • Test, fit and replace batteries
  • Assist customers who have run out of fuel
  • Provide reassurance and clear explanations
  • Get vehicles moving wherever possible

You’ll be equipped with a fully kitted‑out Green Flag vehicle and the tools you need to do the job safely and effectively. This role covers an area that includes Bristol, Bath, Weston-super-Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, and Glastonbury.

What You'll Need

  • Full UK Category B driving licence and age 21+ (insurance requirement)
  • NVQ Level 2 (or equivalent) or similar accreditation in light vehicle maintenance is preferred but not essential. If you have work experience or have been through an apprenticeship we would also like to hear from you
  • Solid experience in the motor repair industry with strong diagnostic skills
  • Commitment to safe working practices and up-to-date repair techniques
  • Confident working independently with a calm, empathetic approach to customers
  • Experience working alone in the field is desirable but not essential — we’ll support you.

Benefits

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free Green Flag breakdown cover
  • Additional optional health and dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus, many more

Equal Opportunity

Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Roadside Technician - Green Flag - Weston-Super-Mare employer: Direct Line Group

At Green Flag, we pride ourselves on being an exceptional employer, offering a supportive work culture that values your mechanical skills and dedication to customer service. With competitive salaries, generous benefits including a 9% employer-contributed pension and employee discounts, as well as opportunities for personal growth within the Direct Line family, you can thrive in a role that truly makes a difference in people's lives. Our commitment to inclusivity and diversity ensures that every team member feels valued and empowered to succeed.
Direct Line Group

Contact Detail:

Direct Line Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Technician - Green Flag - Weston-Super-Mare

✨Tip Number 1

Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the role and the company culture, plus it might just give you an edge when applying through our website.

✨Tip Number 3

Practice makes perfect! Prepare for common interview questions related to roadside assistance and customer service. Role-play with a friend to boost your confidence and ensure you can showcase your mechanical skills effectively.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind as they make their decision.

We think you need these skills to ace Roadside Technician - Green Flag - Weston-Super-Mare

Mechanical Skills
Diagnostic Skills
Tyre Repair and Change
Battery Testing and Replacement
Customer Service
Reassurance and Communication
Independent Working
Calm and Empathetic Approach
Commitment to Safe Working Practices
Up-to-date Repair Techniques
Experience in Motor Repair Industry
Field Experience

Some tips for your application 🫡

Show Off Your Skills: When you're writing your application, make sure to highlight your mechanical skills and any relevant experience. We want to see how you can be the hero on the roadside, so don’t hold back!

Be Yourself: We’re all about inclusivity here at StudySmarter, so let your personality shine through in your application. Share your story and what makes you unique — we love to see the real you!

Tailor Your Application: Make sure to tailor your application to the role of Roadside Technician. Mention specific experiences that relate to diagnosing faults and assisting customers, as this will show us you’re a perfect fit for the job.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly, and we can’t wait to hear from you. Let’s get you on board!

How to prepare for a job interview at Direct Line Group

✨Know Your Mechanics

Brush up on your mechanical knowledge before the interview. Be ready to discuss specific diagnostic techniques and repair methods you've used in the past. This will show that you’re not just a technician, but someone who genuinely understands the ins and outs of vehicle maintenance.

✨Customer Service is Key

Since this role involves helping customers in stressful situations, prepare examples of how you've provided excellent customer service in the past. Think about times when you reassured a customer or explained a complex issue in simple terms. This will highlight your calm and empathetic approach.

✨Familiarise Yourself with the Area

Get to know the areas you'll be covering, like Weston-super-Mare and surrounding towns. Being able to discuss local routes or challenges during the interview can demonstrate your commitment and readiness for the role. Plus, it shows you’re proactive!

✨Show Your Independence

This job requires working independently, so be prepared to talk about your experience doing so. Share stories that illustrate your ability to troubleshoot problems on your own and make decisions without immediate supervision. This will reassure them that you can handle the responsibilities of the role.

Roadside Technician - Green Flag - Weston-Super-Mare
Direct Line Group
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