Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team to help customers get back on the road with your mechanical skills.
- Company: Be part of Green Flag, a leading roadside assistance provider with a customer-first approach.
- Benefits: Enjoy a competitive salary, generous holidays, and great employee discounts.
- Why this job: Make a real difference in people's lives while enjoying a fulfilling and varied career.
- Qualifications: Must be 21+, have a driving licence, and ideally hold an NVQ Level 2 in vehicle maintenance.
- Other info: Flexible working hours and a supportive, inclusive environment await you.
The predicted salary is between 28800 - 48000 £ per year.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you will be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
What you will be doing
This is a permanent role in Welwyn Garden City, St Albans, Aylesbury, High Wycombe, Watford. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
You will start your day from your home with a Green Flag vehicle. You will assist customers whose vehicles need to get back on the road, whether it be out of fuel, requiring a tyre repair/change or a new battery. You will diagnose the problem and understand the requirements to resolve it, giving them the confidence to head off on their journey with no further interruptions.
Salary and Benefits
Up to £40,000 base salary depending on experience, OTE £44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you will need
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques
- Display and utilise best practice and first-class Health & Safety behaviours
- Collaboration with dispatch team to improve the customer claims journey
- Use self-initiative
Benefits
We offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Supporting our people to work at their best and offering real choice, flexibility, and a greater work-life balance.
Be yourself
Direct Line Group is an equal opportunity employer, committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
Roadside Patrol Mechanic employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Patrol Mechanic
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DLG and Green Flag. Understand their values and how they put customers first. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Brush up on your technical skills and be ready to discuss your experience in the motor repair industry. Think of examples where you've solved problems or helped customers, as this will demonstrate your ability to handle roadside situations effectively.
✨Tip Number 3
Show your personality! DLG values diversity and individuality, so don’t be afraid to let your true self shine during the interview. Share your passion for helping others and how you can contribute to making customers' lives easier when they face vehicle issues.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the team. Don’t miss out on the chance to be part of something great at DLG!
We think you need these skills to ace Roadside Patrol Mechanic
Some tips for your application 🫡
Show Your Passion for Mechanics: When writing your application, let us see your enthusiasm for the motor repair industry. Share any relevant experiences or projects that highlight your technical skills and love for getting vehicles back on the road.
Tailor Your CV to the Role: Make sure your CV reflects the specific requirements of the Roadside Patrol Mechanic position. Highlight your NVQ Level 2 or similar qualifications, and any experience you have with lone working or customer service.
Be Personable and Empathetic: In your cover letter, emphasise your ability to connect with customers during stressful breakdown situations. We want to know how you can put their minds at ease and ensure they feel supported throughout the process.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with Green Flag.
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will show your expertise and confidence in the role.
✨Show Empathy
Since you'll be dealing with stressed customers, it's crucial to demonstrate empathy during the interview. Share examples of how you've handled difficult situations in the past, focusing on how you reassured customers and provided excellent service.
✨Understand the Company Culture
Familiarise yourself with DLG's values and mission. Highlight how your personal values align with theirs, especially regarding customer service and teamwork. This will show that you're not just looking for a job, but a place where you can contribute positively.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the team dynamics, training opportunities, or how they measure success in this position. This shows your genuine interest and helps you assess if it's the right fit for you.