At a Glance
- Tasks: Diagnose and resolve vehicle issues, ensuring customers get back on the road quickly.
- Company: Join Green Flag, a leading service provider dedicated to customer satisfaction and support.
- Benefits: Enjoy 50% off insurance, free breakdown cover, and flexible work-life balance options.
- Other info: Work from home with a company vehicle and choose your overtime hours.
- Why this job: Be part of a dynamic team that values your input and offers a fulfilling career with variety.
- Qualifications: Must be 21+, hold a driving licence, and have NVQ Level 2 in vehicle maintenance.
The predicted salary is between 32000 - 52000 € per year.
Overview
Earn up to £47,000 OTE with a £40,000 base salary. Plus 9% pension, plus Benefits.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.
What You’ll Be Doing
This is a permanent role based in or around one of the locations below.
- Pinner
- Ruislip
- Uxbridge
- Northolt
- Hayes
- Southall
- Greenford
- Ealing
- Acton
- Stanmore
- Edgware
- Harrow
- Wembley
- Willesden
- Harlesden
- Finchley
- Golders Green
- Wood Green
- North Finchley
- Tottenham
- Islington
- Edmonton
- Whetstone
- Enfield
- Barnet
- Northwood
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm, Monday to Sunday, with the opportunity to do overtime if you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home. You’ll use your technical knowledge to diagnose and resolve issues such as out of fuel, tyre repairs or changes, or a new battery, with a full kit on board to help customers get back on the move. You will need to diagnose the problem and understand the requirements to resolve it and give customers confidence to head off on their journey with no further interruptions.
What You’ll Need
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques
- Display and utilise best practice and first-class Health & Safety behaviours
- Collaboration with dispatch team to improve the customer claims journey
- Use self-initiative
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\"re delighted to feature as one of the UK\'s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK\\\'s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
Seniority level
- Entry level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Industries
- Insurance
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Locations: Newcastle, Shrewsbury, Oldbury, Telford, Shropshire, Presteigne, Bridgnorth and other locations. This listing is provided for reference only.
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Roadside Mechanic in Northolt employer: Direct Line Group
At Direct Line Group, we pride ourselves on being an excellent employer, offering a competitive salary of up to £47,000 OTE and a strong focus on employee well-being. Our work culture is built on flexibility and inclusivity, allowing you to balance your professional and personal life while enjoying unique benefits such as a Green Flag vehicle for work, health and dental insurance options, and generous discounts. Join us in making a meaningful impact as a Roadside Mechanic, where your skills will be valued and your career can flourish in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Mechanic in Northolt
✨Tip Number 1
Familiarise yourself with the latest vehicle repair techniques and technologies. This will not only boost your confidence but also demonstrate your commitment to staying current in the industry, which is crucial for a Roadside Mechanic role.
✨Tip Number 2
Network with professionals in the motor repair industry. Attend local meetups or join online forums to connect with others who can provide insights or even referrals to job openings at companies like us.
✨Tip Number 3
Showcase your empathy and customer service skills during any interviews or informal chats. Being able to relate to customers and understand their stress during breakdowns is key to excelling in this role.
✨Tip Number 4
Prepare to discuss your experience with lone working and how you handle challenges independently. This is particularly important for a Roadside Mechanic, as you'll often be working alone in various situations.
We think you need these skills to ace Roadside Mechanic in Northolt
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Roadside Mechanic position. Tailor your application to highlight relevant experience and skills that match what the company is looking for.
Craft a Strong CV:Ensure your CV is up-to-date and clearly outlines your experience in the motor repair industry, including any relevant qualifications like NVQ Level 2. Highlight specific achievements and skills that demonstrate your ability to diagnose and resolve vehicle issues.
Write a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work for Green Flag and how your background makes you a great fit for their team. Use specific examples to illustrate your problem-solving abilities and customer service skills.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the automotive industry.
How to prepare for a job interview at Direct Line Group
✨Show Your Technical Skills
Be prepared to discuss your experience in the motor repair industry. Highlight specific examples of how you've diagnosed and resolved vehicle issues, such as tyre repairs or battery changes, to demonstrate your technical expertise.
✨Emphasise Customer Service
Since the role involves direct interaction with customers, showcase your empathy and communication skills. Share instances where you've gone above and beyond to ensure customer satisfaction, especially in stressful situations.
✨Demonstrate Initiative
Talk about times when you've used your self-initiative to solve problems or improve processes. This will show that you can work independently and contribute positively to the team.
✨Understand the Company Culture
Research Direct Line Group and Green Flag's values and mission. Be ready to discuss how your personal values align with theirs, particularly their commitment to customer service and inclusivity.
