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- Tasks: Handle complex personal injury claims and provide legal advice to clients.
- Company: Join Direct Line Group, a leading company focused on customer care and innovation.
- Benefits: Enjoy flexible hybrid working, performance bonuses, and discounts on insurance.
- Why this job: Be part of a supportive team that values diversity and offers comprehensive training.
- Qualifications: Experience in personal injury claims and knowledge of legal procedures required.
- Other info: Opportunity for career growth in a dynamic legal environment.
The predicted salary is between 36000 - 60000 £ per year.
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Personal Injury Multi Track Litigator, Leeds
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Client:
Direct Line Group
Location:
Leeds, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
a60950424b5c
Job Views:
18
Posted:
24.07.2025
Expiry Date:
07.09.2025
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Job Description:
About us:
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining the Legal Services team you’ll be working in a place where empathy meets expertise. Within our own dedicated law firm, our diversely talented team support and guide customers through life’s toughest moments. It’s a fast-paced and collaborative working environment but our comprehensive training and tools will help ensure you’re ready for the challenge. You can find more details about DLG Legal Services on our .
We currently have an exciting new opportunity to joinour Personal Injury Team as a Complex / Multi-track Litigator. This is a permanent and full-time position, that can be based from our Bromley or Leeds office (hybrid working).
What you’ll be doing:
Reporting to PI Litigation Team Leader, you will be handling a caseload of complex and / or high value Claimant Personal Injury claims, representing DLG Legal Services in the conduct of client matters in providing legal advice and assistance in a professional matter, in accordance with internal procedures and acting as an ambassador to the organisation.
Managing a client’s claim by using the firm’s technical process and accurately documenting each activity that has taken place and ensuring time is recorded accurately.
Completing all necessary investigations into the circumstances of the incident and the value of the client’s claim, carrying out legal research as required.Collating and reviewing the evidence to assess prospects of the claim succeeding on it’s merits. Assessing the likely value of the claim for personal injury and recoverability of financial losses taking advice from Counsel if necessary.
Ensuring clients are provided the correct legal advice. Where appropriate, managing clients’ expectations, explaining decisions and the steps in the claims process clearly and succinctly, and ensuring clients are treated fairly at all times.
Negotiating settlement on the best possible terms for the Client ensuring that instructions are complied with or taken at the necessary points. Ensuring that the legal expenses provider is kept updated at all key stages.
Drafting the necessary documents to issue court proceedings, comply with court directions, draft statements and ready the file for a final court hearing.
Instructing counsel as necessary, drafting the brief and checking costs statements.
Identifying, owning and managing the risks involved in running our business appropriate to the role, in line with the relevant risk framework and in compliance with all DLG Legal Services policies and procedures, The Solicitors Accounts Rules and the SRA Code of Conduct at all times.
Ensuring good working relationships with team-mates, team leader, management and administrative staff as well as maintaining a good working relationship with suppliers, external organisations and the work-source.
Supporting the strategic development of the department and firm by developing best practice and the client experience through continuous improvement initiatives.
What we’re looking for:
Experienced Claims handler, Legal Executive or Solicitor.
Previous experience of personal injury claims handling in law firm environment is essential
Knowledge of the Pre Action Protocol, the Court Procedure Rules (CPR) and Practice Directions as well as awareness of the Fatal Accidents Act, other statutes and changes in the law.
Experience of using a Case Management System
Experience of dealing with EL/OL/PL & RTA claims
Knowledge of JC Guidelines for the assessment of general damages in personal injury cases and understanding and ability to research different resources e.g Lawtel, Ogden tables,
Ability to communicate efficiently with clients by telephone and written communication
Proven track record of achieving targets
Ability to work under pressure with attention to detail and manage time effectively
What we’ll give you:
We wouldn’t be where we are today without our people and the wide variety of perspectives and life experiences they bring. That’s why we offer excellent benefits to suit your lifestyle and a flexible working model combining the best parts of home and office working, varying with the nature of your role. Core benefits include:
Up to 10% annual performance based bonus
50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
Buy as you earn share scheme
Employee discounts and cashback
Plus many more
Ways of Working: Our hybrid model offers a \’best of both worlds\’ approach. When you\’ll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
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Personal Injury Multi Track Litigator employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Personal Injury Multi Track Litigator
✨Tip Number 1
Familiarise yourself with the Pre Action Protocol and the Court Procedure Rules (CPR). Understanding these legal frameworks will not only help you in interviews but also demonstrate your commitment to the role and your knowledge of the field.
✨Tip Number 2
Network with current or former employees of DLG, especially those in the Legal Services team. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Prepare to discuss specific personal injury cases you've handled in the past. Be ready to explain your approach, the challenges you faced, and how you achieved successful outcomes, as this will showcase your practical experience.
✨Tip Number 4
Demonstrate your ability to work under pressure by sharing examples from your previous roles. Highlight how you managed your time effectively while maintaining attention to detail, as this is crucial for handling complex claims.
We think you need these skills to ace Personal Injury Multi Track Litigator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in personal injury claims handling. Emphasise your familiarity with the Pre Action Protocol and Court Procedure Rules, as well as any specific cases you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for personal injury law and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly your ability to manage complex claims.
Showcase Relevant Skills: In your application, clearly demonstrate your communication skills, attention to detail, and ability to work under pressure. Provide examples of how you've successfully negotiated settlements or managed client expectations in previous roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any errors. A polished application reflects your professionalism and attention to detail, which are crucial in the legal field.
How to prepare for a job interview at Direct Line Group
✨Know Your Legal Stuff
Make sure you brush up on your knowledge of personal injury claims, especially the Pre Action Protocol and Court Procedure Rules. Being able to discuss these confidently will show that you're well-prepared and understand the legal landscape.
✨Demonstrate Empathy
Since DLG values empathy in their approach, be ready to share examples of how you've handled sensitive situations with clients. This will highlight your ability to connect with clients during tough times.
✨Showcase Your Negotiation Skills
Prepare to discuss your experience in negotiating settlements. Be ready to provide specific examples of successful negotiations and how you achieved the best outcomes for your clients.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about their approach to continuous improvement initiatives or how they support their team in managing complex cases.
