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- Tasks: Join us as a Mobile Vehicle Mechanic, diagnosing and solving vehicle issues on the go.
- Company: Green Flag is a leading breakdown cover provider with a strong reputation for customer satisfaction.
- Benefits: Enjoy a competitive salary, generous holidays, and discounts on insurance and travel.
- Why this job: Be part of an exciting team, working flexibly while making a real difference for motorists.
- Qualifications: Must have a Category B driving licence and NVQ Level 2 in vehicle maintenance.
- Other info: Work from home with a company vehicle and enjoy a supportive, inclusive workplace culture.
The predicted salary is between 30000 - 42000 £ per year.
Register your interest now for a role at Green Flag. We are expanding into the North London region in March 2025. If you live in or close to any of the below locations, apply now to avoid disappointment: Pinner, Ruislip, Uxbridge, Northolt, Hayes, Southall, Greenford, Ealing, Acton, Stanmore, Edgware, Harrow, Wembley, Willesden, Harlesden, Finchley, Golders Green, Wood Green, North Finchley, Tottenham, Islington, Edmonton, Whetstone, Enfield, Barnet, Northwood.
About Us
We’re Green Flag, part of the Direct Line Group (DLG), and we’ve been helping motorists all over the country since 1971. We are an award-winning brand, recently named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards.
It’s an exciting time for us, and we are thrilled to grow our teams, looking for people to join as a Roadside Patrol.
What You’ll Do
This is a permanent role. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm, Monday to Sunday, with the opportunity to do overtime. You will also receive a 5% bonus on completion of the probationary period.
We will provide you with a Green Flag vehicle, and you will start your day from your home. You will assist customers by diagnosing vehicle issues and providing solutions, whether it be running out of fuel, requiring a tyre repair/change, or a new battery.
Up to £37,000 base salary depending on experience, OTE £41-45k, plus an additional 9% of base salary employer-contributed pension.
What You’ll Need
- A current Category B driving licence.
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance.
- Demonstrate empathy and a desire to achieve the correct outcome.
- Experience in the Motor Repair industry (essential).
- Experience of lone working (desirable).
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaborate with the dispatch team to improve the customer claims journey.
- Use self-initiative.
Who You’ll Work With
You will be part of a team of roadside patrol operatives in your region, reporting to a Team Manager. We embrace individuality and encourage our people to work together, aim higher, and be the best they can be.
Benefits
We offer excellent benefits designed to suit your lifestyle:
- 9% employer-contributed pension.
- 50% off home, motor, and pet insurance, plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- Generous holidays.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus many more.
Being Yourself
Direct Line Group is an equal opportunity employer, committed to making our business an inclusive place to work. We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Mobile Vehicle Mechanic employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Mechanic
✨Tip Number 1
Familiarise yourself with Green Flag's values and mission. Understanding what they stand for will help you align your responses during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network with current or former employees of Green Flag, especially those in the roadside patrol role. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application.
✨Tip Number 3
Brush up on your technical skills related to vehicle maintenance. Being able to discuss recent advancements in repair techniques or share experiences from your previous roles can demonstrate your expertise and passion for the job.
✨Tip Number 4
Prepare for situational questions that may arise during the interview. Think of examples where you've successfully diagnosed and resolved vehicle issues, as this will showcase your problem-solving abilities and customer service skills.
We think you need these skills to ace Mobile Vehicle Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor repair industry. Emphasise your NVQ Level 2 or similar accreditation, and any specific skills that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your empathy and problem-solving skills. Mention your experience with lone working and how you can contribute to improving the customer claims journey.
Highlight Relevant Experience: In your application, detail your previous roles in vehicle maintenance and any specific achievements. Use metrics where possible to demonstrate your impact, such as customer satisfaction ratings or efficiency improvements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Direct Line Group
✨Know Your Vehicle Repair Techniques
Brush up on the latest vehicle repair techniques and common issues you might encounter. Being able to discuss specific examples of problems you've solved in the past will show your expertise and confidence.
✨Demonstrate Empathy
Since the role involves assisting customers in distressing situations, be prepared to showcase your ability to empathise with customers. Share experiences where you've successfully handled customer concerns or complaints.
✨Familiarise Yourself with Green Flag
Research Green Flag's values, mission, and recent achievements. Understanding the company's culture and how it aligns with your own values can help you articulate why you're a good fit for the team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work independently. Think of examples from your previous experience where you had to diagnose and resolve vehicle issues on your own.
