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For Companies At a Glance
- Tasks: Help motorists get back on the road by diagnosing and fixing vehicle issues.
- Company: Join Green Flag, an award-winning breakdown cover provider since 1971.
- Benefits: Enjoy a competitive salary, generous holidays, and discounts on insurance and travel.
- Why this job: Be part of a supportive team that values your input and celebrates achievements.
- Qualifications: Must have a driving licence and NVQ Level 2 in vehicle maintenance preferred.
- Other info: Work from home with flexible shifts and opportunities for overtime.
The predicted salary is between 28800 - 48000 £ per year.
About us
We're Green Flag, part of the Direct Line Group (DLG) and we've been helping motorists all over the country since 1971. We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
What you'll do
This is a permanent role based in or near the below locations with a start date of June 2025.
Peckham
Woolwich
Dartford
Gravesend
Beckenham
Bromley
Croydon
Caterham
Coulsdon
Erith
Eltham
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose. We will provide you with a Green Flag vehicle and you will start your day from your home.
You will assist customers whose vehicles need to be back on the road, whether they are out of fuel, require a tyre repair/change, or a new battery. You will diagnose the problem and resolve it, giving customers the confidence to continue their journey.
Up to £40000 base salary depending on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you'll need
A current Category B driving licence is necessary.
NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred.
Demonstrate empathy and a desire to always achieve the correct outcome.
Experience in the Motor Repair industry.
Experience of lone working (desirable).
Utilise and apply up-to-date vehicle repair techniques.
Display and utilise best practice and first-class Health & Safety behaviours.
Collaboration with dispatch team to improve the customer claims journey.
Use self-initiative.
Who you'll work with
We embrace our individuality at Green Flag, part of the Direct Line Group (DLG). We encourage each other to be the best we can be, where no opinion goes unheard, and no achievement goes unrecognised. You will be part of a team of roadside patrol operatives in your region reporting to a Team Manager.
Benefits
We offer excellent benefits designed to suit your lifestyle:
9% employer contributed pension
50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
Additional optional Health and Dental insurance
EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
Generous holidays
Buy as you earn share scheme
Employee discounts and cashback
Plus many more.
Being yourself
Direct Line Group is an equal opportunity employer, committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and we embrace people that work in different ways. If you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Mobile Patrol Mechanic employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Mechanic
✨Tip Number 1
Familiarise yourself with the specific areas where you'll be working, such as Peckham and Croydon. Knowing the local roads and common vehicle issues in these areas can give you an edge during interviews, showing your commitment and understanding of the role.
✨Tip Number 2
Brush up on your customer service skills. As a Mobile Patrol Mechanic, you'll be interacting with customers regularly. Demonstrating empathy and effective communication during any pre-interview discussions or networking can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Green Flag or similar companies. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the position.
✨Tip Number 4
Stay updated on the latest vehicle repair techniques and technologies. Mentioning any recent training or certifications related to light vehicle maintenance during your interactions can demonstrate your commitment to professional development and readiness for the role.
We think you need these skills to ace Mobile Patrol Mechanic
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the motor repair industry. Emphasise your NVQ Level 2 or similar accreditation, and any specific skills related to vehicle maintenance that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your empathy and problem-solving skills. Mention your ability to work independently and your experience with customer service, as these are key aspects of the Mobile Patrol Mechanic role.
Highlight Relevant Experience: In your application, detail any previous roles where you demonstrated best practices in health and safety, as well as your experience with up-to-date vehicle repair techniques. This will show that you are well-prepared for the responsibilities of the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in this role.
How to prepare for a job interview at Direct Line Group
✨Show Your Technical Skills
As a Mobile Patrol Mechanic, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with vehicle maintenance and repair, and highlight any specific techniques or tools you are familiar with.
✨Emphasise Customer Service
Since you'll be assisting customers on the roadside, showcasing your ability to empathise and communicate effectively is key. Share examples of how you've handled customer interactions in the past, especially in challenging situations.
✨Discuss Your Experience with Lone Working
If you have experience working independently, make sure to mention it. Talk about how you manage your time and decision-making when working alone, as this role may require you to operate without direct supervision.
✨Prepare Questions About the Role
Having thoughtful questions ready shows your interest in the position and the company. Ask about the team dynamics, shift patterns, or opportunities for professional development within Green Flag.
