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For Companies At a Glance
- Tasks: Join our team to help customers get back on the road with your technical skills.
- Company: Be part of Green Flag, a leading name in vehicle recovery and support.
- Benefits: Enjoy a competitive salary, generous holidays, and employee discounts.
- Other info: Diverse and inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in people's lives while enjoying a fulfilling career.
- Qualifications: Must be 21+, have a driving licence, and NVQ Level 2 in vehicle maintenance preferred.
The predicted salary is between 28800 - 48000 £ per year.
Overview
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you\’ll be an integral part of our expanding services – the backbone if you will – and enjoy a career with endless variety and a genuine sense of fulfilment. It\’s Miles Better.
What you\’ll be doing
This is a permanent role in Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chertsey.
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home. We know that our customer\’s vehicles make getting from A to B that much easier, whether that\’s to do the weekly shop, the school run or to get away on a staycation, it\’s all important, but sometimes our customers need us to get their vehicle back on the road and that\’s where you\’ll come in. You\’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
- Up to £40000 base salary dependant on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you\’ll need
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you
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Mobile Patrol Mechanic employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Mechanic
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Mobile Patrol Mechanic, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities on the spot.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen to join the Green Flag family. Don’t miss out on this opportunity!
We think you need these skills to ace Mobile Patrol Mechanic
Some tips for your application 🫡
Show Your Passion for Mechanics: When you're writing your application, let your enthusiasm for mechanics shine through! Share any relevant experiences or projects that highlight your skills and love for the trade. We want to see how you can bring that passion to our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Mobile Patrol Mechanic role. Highlight your experience in the motor repair industry and any specific skills that match the job description. This shows us you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance. Be prepared to discuss common issues like tyre repairs, battery changes, and fuel problems. Showing that you understand the ins and outs of these tasks will impress the interviewers.
✨Show Empathy
Since this role involves helping customers in stressful situations, demonstrate your ability to empathise with them. Share examples from your past experiences where you’ve successfully resolved customer issues while keeping their feelings in mind. This will highlight your customer service skills.
✨Be Ready for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think about how you would handle different breakdown situations and be ready to explain your thought process. This shows that you can think on your feet and are prepared for the unexpected.
✨Ask Insightful Questions
Prepare a few thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.