At a Glance
- Tasks: Help customers get back on the road by diagnosing and fixing vehicle issues.
- Company: Join Green Flag, a leading name in roadside assistance with a customer-first approach.
- Benefits: Earn up to £44,000 OTE, enjoy generous holidays, and access great discounts.
- Why this job: Make a real difference in people's lives while enjoying a fulfilling and varied career.
- Qualifications: Driving licence required; experience in vehicle maintenance is a plus.
- Other info: Flexible shifts, remote start from home, and a supportive, inclusive work environment.
The predicted salary is between 36000 - 44000 £ per year.
Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension, plus Benefits.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
What you’ll do:
- This is a permanent role looking for applicants living in the Milton Keynes, Daventry, Northampton area.
- You will be contracted to work 40 hours, five days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
- We will provide you with a Green Flag vehicle and you will start your day from your home.
- You will assist customers with their vehicles, whether they are out of fuel, require a tyre repair/change or a new battery.
- You will need to diagnose the problem and understand the requirements to resolve it.
What you’ll need:
- A current Category B driving licence is necessary.
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred but not essential.
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry.
- Experience of lone working (desirable).
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits:
- 9% employer contributed pension.
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus, many more.
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work-life balance.
Be yourself:
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
Roadside Technician in Milton Keynes employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician in Milton Keynes
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Roadside Technician at Green Flag.
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to vehicle maintenance and customer service. Role-play with a friend to build your confidence and ensure you can showcase your technical skills effectively.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Roadside Technician in Milton Keynes
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping customers and getting them back on the road. Share any relevant experiences that highlight your passion for the motor repair industry.
Tailor Your CV: Make sure your CV is tailored to the Roadside Technician role. Highlight your technical skills, experience in the motor repair industry, and any relevant qualifications. We love seeing how your background aligns with what we’re looking for, so don’t hold back!
Be Yourself: We value authenticity at StudySmarter, so don’t be afraid to let your personality come through in your application. Share a bit about who you are outside of work and how you approach challenges. We want to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss common issues like tyre changes or battery replacements, as well as any recent advancements in repair techniques. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Show Empathy
Since you'll be dealing with customers who are often stressed due to breakdowns, it's crucial to demonstrate empathy during your interview. Share examples of how you've helped customers in the past, focusing on how you resolved their issues while keeping their feelings in mind.
✨Be Ready for Scenario Questions
Prepare for scenario-based questions where you might need to diagnose a problem or explain how you'd handle a specific situation on the road. Practising these scenarios can help you articulate your thought process clearly and show your problem-solving skills.
✨Highlight Your Flexibility
The role involves working shifts and being adaptable to changing situations. Make sure to mention your availability and willingness to work overtime if needed. This shows that you're committed and ready to contribute to the team whenever required.