At a Glance
- Tasks: Join our team to assist customers with vehicle breakdowns and get them back on the road.
- Company: Be part of Green Flag, a leading name in roadside assistance with a customer-first approach.
- Benefits: Enjoy flexible shifts, competitive salary, EV car scheme, and generous holiday allowances.
- Other info: Join a diverse team committed to inclusivity and personal growth.
- Why this job: Make a real difference in people's lives while enjoying a fulfilling and varied career.
- Qualifications: Must be 21+, hold a driving licence, and have experience in vehicle maintenance.
The predicted salary is between 40000 - 48000 £ per year.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you'll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
What you'll be doing:
- This is a permanent role in Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chertsey.
- You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
- We will provide you with a Green Flag vehicle and you will start your day from your home.
- You will need to diagnose the problem and understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
Up to £40000 base salary dependant on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you'll need:
- To be 21 years or over for insurance purposes.
- A current Category B driving licence is necessary.
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred.
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry.
- Experience of lone working (desirable).
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits:
- 9% employer contributed pension.
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus, many more.
We want everyone to get the most out of their time at DLG. Supporting our people to work at their best - whatever that looks like - and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them.
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
Roadside Patrol Technician - Flexible Shifts, EV Car Scheme in London employer: Direct Line Group
At DLG, we pride ourselves on being an excellent employer, offering a dynamic work environment where our Roadside Patrol Technicians can thrive. With flexible shifts, a generous benefits package including a 9% employer-contributed pension, and an EV car scheme, we prioritise employee well-being and growth. Our inclusive culture fosters collaboration and innovation, ensuring that every team member feels valued and empowered to make a difference in our customers' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol Technician - Flexible Shifts, EV Car Scheme in London
✨Tip Number 1
Get to know the company! Research DLG and Green Flag, understand their values and how they put customers first. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your technical skills! As a Roadside Patrol Technician, you'll need to demonstrate your vehicle repair knowledge. Brush up on common issues like tyre changes and battery replacements so you can impress during practical assessments.
✨Tip Number 3
Show off your empathy! When dealing with customers in stressful situations, it's crucial to communicate effectively and reassure them. Prepare examples of how you've handled similar situations in the past to highlight your soft skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen to join the team. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Roadside Patrol Technician - Flexible Shifts, EV Car Scheme in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping customers and have a knack for problem-solving. Share any relevant experiences that highlight your passion for the automotive industry.
Tailor Your CV:Make sure your CV is tailored to the Roadside Patrol Technician role. Highlight your technical skills, experience in the motor repair industry, and any relevant qualifications. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our fantastic benefits!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance. Be prepared to discuss common issues like tyre repairs, battery changes, and how to diagnose problems effectively. Showing that you understand the ins and outs of the job will impress the interviewers.
✨Show Empathy
Since this role involves helping customers in stressful situations, it's crucial to demonstrate empathy during your interview. Share examples of how you've handled difficult customer interactions in the past, and highlight your desire to achieve the best outcomes for them.
✨Flexibility is Key
With flexible shifts and the option for overtime, be ready to discuss your availability and willingness to adapt. Highlight any previous experience with shift work or lone working, as this will show that you're comfortable with the demands of the role.
✨Ask Smart Questions
Prepare thoughtful questions about the company culture, team dynamics, and the specific challenges faced by the roadside patrol team. This not only shows your interest in the role but also helps you gauge if the company is the right fit for you.
