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- Tasks: Help motorists get back on the road with your technical skills and a fully equipped Green Flag vehicle.
- Company: Join Green Flag, an award-winning breakdown cover provider with a supportive culture.
- Benefits: Enjoy competitive salary, generous holidays, and discounts on insurance and travel.
- Other info: Be part of a diverse team where your ideas are valued and career growth is encouraged.
- Why this job: Make a real difference in people's journeys while working flexible hours.
- Qualifications: Must have a driving licence and NVQ Level 2 in light vehicle maintenance.
The predicted salary is between 37000 - 37000 £ per year.
Register your interest now for a role at Green Flag. We are expanding into the North London region in March 2025. If you live in or close to any of the below locations, apply now to avoid disappointment: Pinner, Ruislip, Uxbridge, Northolt, Hayes, Southall, Greenford, Ealing, Acton, Stanmore, Edgware, Harrow, Wembley, Willesden, Harlesden, Finchley, Golders Green, Wood Green, North Finchley, Tottenham, Islington, Edmonton, Whetstone, Enfield, Barnet, Northwood.
About us: We're Green Flag, part of the Direct Line Group (DLG), and we've been helping motorists all over the country since 1971. We are an award-winning brand, having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
It's an exciting time for us, and that's why we're thrilled to grow our teams and looking for people to join as a Roadside Patrol.
What you'll do: This is a permanent role. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime. You will also receive a 5% bonus on completion of the probationary period. We will provide you with a Green Flag vehicle, and you will start your day from your home. You'll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change, or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it, giving them the confidence to head off on their journey with no further interruptions from their vehicle. Base salary: Up to £37,000 dependent on experience.
What you'll need:
- A current Category B driving licence is necessary.
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance.
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience in the Motor Repair industry (essential).
- Experience of lone working (desirable).
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaborate with the dispatch team to improve the customer claims journey.
- Use self-initiative.
Who you'll work with: We embrace our individuality at Green Flag, part of the Direct Line Group (DLG). We encourage each other to be the best we can be; no opinion goes unheard, no achievement goes unrecognised, and no idea goes unknown. You will be part of a team of roadside patrol operatives in your region, reporting to a Team Manager.
Benefits: We offer excellent benefits designed to suit your lifestyle:
- 9% employer-contributed pension.
- 50% off home, motor, and pet insurance plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way.
- Generous holidays.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus many more.
Being yourself: Direct Line Group is an equal opportunity employer. We're committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. If you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Mobile Patrol Technician in London employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Patrol Technician in London
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider info about the role and might even lead to a referral, which can boost your chances of landing that Mobile Patrol Technician position.
✨Tip Number 3
Prepare for the practical side of things! Brush up on your technical skills related to vehicle maintenance. Being able to demonstrate your knowledge during an interview can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Green Flag team.
We think you need these skills to ace Mobile Patrol Technician in London
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re genuinely excited about joining Green Flag and helping motorists get back on the road.
Tailor Your CV: Make sure your CV is tailored to the Mobile Patrol Technician role. Highlight your relevant experience in the motor repair industry and any qualifications you have, like your NVQ Level 2. We love seeing how your skills match what we need!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will show your expertise and confidence in the role.
✨Show Empathy
Since the job involves assisting motorists in distress, it's crucial to demonstrate empathy during your interview. Share examples of how you've handled customer interactions in the past, focusing on how you ensured they felt supported and understood.
✨Familiarise Yourself with Green Flag
Research Green Flag and its values before the interview. Understanding their commitment to customer satisfaction and their recent achievements will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to work independently. Think of situations where you've had to use your initiative and how you collaborated with others, even if it was just a dispatch team, to achieve the best outcome.