At a Glance
- Tasks: Drive digital customer journeys and maximise commercial performance.
- Company: Join a leading insurance analytics company focused on innovation.
- Benefits: Enjoy a competitive salary, bonuses, and flexible working options.
- Other info: Be part of an inclusive team that values diverse perspectives.
- Why this job: Shape the future of digital insurance and make a real impact.
- Qualifications: Strong commercial acumen and experience in digital strategy.
The predicted salary is between 55000 - 65000 € per year.
DLG is evolving. Across every part of our business, we’re embracing innovation and putting customers at the heart of everything we do. Join us and you’ll not only be recognised for your skills, you’ll be empowered to grow them, make a real impact, and shape the future of insurance analytics. We’re looking for a Commercial Manager - Digital to join our Motor Team—someone who thrives on daily performance, has a sharp eye for commercial value, and can lead the evolution of our digital customer journeys.
What You’ll Be Doing
- Drive Commercial Performance: Take full accountability for the commercial success of our digital customer journeys, ensuring value is maximized at every touchpoint from acquisition to renewal.
- Strategic Planning: Own and develop robust plans to enhance our digital value proposition, identifying new opportunities to optimize performance.
- Prioritisation & Execution: Ruthlessly prioritize the digital roadmap, building consensus across teams while remaining comfortable as the ultimate decision-maker to ensure the highest-value initiatives are delivered.
- Data-Driven Insight: Use complex data and insights to identify opportunities, inform high-stakes decision-making, and track daily performance against targets.
- Cross-Functional Partnership: Collaborate with experts across Digital, Operations, Change Delivery, Marketing, Product, and Pricing to bring commercial plans to life.
- Stakeholder Influence: Communicate performance, outlook, and strategy to senior stakeholders, providing clear, compelling narratives and staying confident when delivering contrary or unpopular advice to leaders.
Core Requirements
- Commercial Acumen: Highly numerate with knowledge and experience in managing commercial performance within a fast-paced environment.
- Digital Expertise: Knowledge and experience of what it takes to develop and maintain a high-performing digital journey in a highly regulated industry.
- Strategic Prioritisation: Proven ability to manage competing demands and prioritize effectively, ensuring focus remains on the most impactful commercial outcomes.
- Stakeholder Management: Knowledge and experience in building effective relationships across technical and non-technical teams, with the ability to summarize complex topics clearly.
- Innovation Mindset: A self-starter who challenges assumptions and is motivated to deliver quality while striving for continual improvement.
Benefits
- Employer contributed pension
- Annual company bonus
- Holiday allowance (plus the option to buy or sell days each year)
- Discounted home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Buy as you earn share scheme
- Employee discounts and cashback
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Commercial Manager - Digital in London employer: Direct Line Group
At DLG, we pride ourselves on being an innovative employer that places our customers at the forefront of everything we do. As a Commercial Manager - Digital in London, you'll enjoy a dynamic work culture that fosters collaboration and empowers you to drive meaningful change in insurance analytics. With a strong focus on employee growth, competitive benefits including a company bonus, flexible holiday options, and a commitment to inclusivity, DLG is dedicated to supporting your career while ensuring you thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial Manager - Digital in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its digital strategies. Be ready to discuss how your skills can drive commercial performance and enhance customer journeys. Show them you’re not just another candidate, but the one they need!
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, frame it in a way that highlights your commercial acumen and strategic thinking. Use data-driven insights to back up your achievements and make a lasting impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search and genuinely interested in joining our team.
We think you need these skills to ace Commercial Manager - Digital in London
Some tips for your application 🫡
Show Your Commercial Savvy:When you're writing your application, make sure to highlight your commercial acumen. We want to see how you've driven performance in previous roles and how you can bring that expertise to our digital customer journeys.
Be Data-Driven:We love numbers! Use your application to showcase your ability to analyse data and derive insights. Share examples of how you've used data to inform decisions and improve performance in a fast-paced environment.
Prioritise Your Points:Just like in the role, prioritisation is key in your application. Make sure to focus on the most relevant experiences and skills that align with what we're looking for. Keep it concise and impactful!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing candidates who take that extra step!
How to prepare for a job interview at Direct Line Group
✨Know Your Numbers
As a Commercial Manager - Digital, you'll need to demonstrate your commercial acumen. Brush up on key metrics related to digital performance and be ready to discuss how you've used data to drive decisions in the past. This shows you can handle the numbers and understand their impact on business success.
✨Showcase Your Strategic Mindset
Prepare to talk about your experience with strategic planning. Think of specific examples where you've developed plans that enhanced digital value propositions. Highlight how you identified opportunities and prioritised initiatives to achieve high-impact outcomes.
✨Communicate Clearly
Stakeholder management is crucial for this role. Practice summarising complex topics into clear, compelling narratives. Be prepared to discuss how you've influenced senior stakeholders in previous roles, especially when delivering tough messages or contrary advice.
✨Embrace Innovation
Demonstrate your innovation mindset by sharing examples of how you've challenged assumptions and driven improvements in digital journeys. Discuss any initiatives you've led that resulted in significant enhancements, showing that you're not just a self-starter but also someone who thrives on continual improvement.
