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- Tasks: Provide exceptional customer service and support during the Motability claims process.
- Company: Leading insurance provider with a focus on empathy and communication.
- Benefits: Competitive salary, pension contribution, and flexible hybrid working.
- Why this job: Make a real difference in clients' lives while developing your customer service skills.
- Qualifications: Strong IT skills and a passion for helping others.
- Other info: Part-time role with a supportive team environment.
The predicted salary is between 13000 - 16000 £ per year.
A leading insurance provider is seeking a part-time Motability Claims representative in Liverpool. This role involves providing outstanding customer service and support to clients during their claims process. With a focus on empathy and effective communication, you will guide customers and help them feel secure throughout their interactions.
The position requires a proactive team player with strong IT skills and a keen dedication to customer service. Competitive salary plus benefits including a pension contribution.
Motability Claims Advisor - Part Time, Hybrid in Liverpool employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motability Claims Advisor - Part Time, Hybrid in Liverpool
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance industry or join relevant groups on social media. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for those interviews! Research common questions for claims advisor roles and practice your responses. Remember, they want to see your empathy and communication skills in action, so be ready to share examples from your past experiences.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with the software commonly used in claims processing. If you can demonstrate your tech-savviness during the interview, it’ll give you an edge over other candidates.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you ace your application and stand out. Plus, applying directly shows your enthusiasm for the role and the company!
We think you need these skills to ace Motability Claims Advisor - Part Time, Hybrid in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills. We want to see how you can bring empathy and effective communication to the role, so don’t hold back on showcasing those strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping clients through their claims process. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your IT Skills: Since this role requires strong IT skills, mention any relevant software or tools you’re familiar with. We appreciate tech-savvy candidates who can adapt quickly, so don’t forget to highlight your abilities!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better, so don’t miss out!
How to prepare for a job interview at Direct Line Group
✨Know the Motability Scheme
Familiarise yourself with the Motability scheme and its benefits. Understanding how it works will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Empathy
Since this role requires a focus on empathy, prepare examples from your past experiences where you've successfully supported customers. Highlight how you made them feel secure and valued during their interactions.
✨Demonstrate IT Proficiency
Brush up on your IT skills before the interview. Be ready to discuss any relevant software or systems you've used in previous roles, as well as how you adapt to new technologies quickly.
✨Prepare Questions for Them
Think of insightful questions to ask the interviewer about the team dynamics and company culture. This shows that you're not only interested in the job but also in how you can fit into their environment.
