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- Tasks: Support customers through their claims journey and manage injury and non-injury claims.
- Company: Leading insurance provider in Liverpool with a focus on customer service.
- Benefits: Flexible hybrid work model and an attractive benefits package.
- Why this job: Join a supportive team and grow your career in an inclusive environment.
- Qualifications: Proficiency in claim management and knowledge of insurance regulations.
- Other info: Great opportunity for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurance provider in Liverpool is looking for a Claims Handler to support customers throughout their claims journey. The role includes managing both injury and non-injury claims, investigating legal liabilities, and ensuring compliance with high service standards.
Ideal candidates will demonstrate proficiency in claim management and a strong knowledge of insurance regulations. The position offers flexibility with a hybrid work model and an attractive benefits package, making it a great opportunity for individuals looking to grow in an inclusive environment.
Hybrid Motor Claims Specialist - Fair Outcomes in Liverpool employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Motor Claims Specialist - Fair Outcomes in Liverpool
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the insurance sector, especially those who have worked as Claims Handlers. They can provide insider info on the company culture and what they look for in candidates.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of insurance regulations and claims management. We recommend practising common interview questions related to claims handling so you can showcase your expertise confidently.
✨Tip Number 3
Don’t forget to highlight your soft skills! As a Claims Handler, communication and empathy are key. Be ready to share examples of how you've supported customers in the past, especially during challenging situations.
✨Tip Number 4
Apply through our website for the best chance at landing that role! We make it easy for you to showcase your skills and experience directly to the hiring team. Plus, it shows you're genuinely interested in joining us!
We think you need these skills to ace Hybrid Motor Claims Specialist - Fair Outcomes in Liverpool
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in claims management and knowledge of insurance regulations. We want to see how your skills align with the role, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills: Since this role involves supporting customers throughout their claims journey, make sure to highlight any previous experience in customer service. We value candidates who can demonstrate empathy and effective communication.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Direct Line Group
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of both injury and non-injury claims. Familiarise yourself with common scenarios and the legal liabilities involved. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Customer Service Skills
Since the role involves supporting customers throughout their claims journey, be prepared to discuss how you've handled customer interactions in the past. Share specific examples that highlight your ability to provide excellent service and resolve issues effectively.
✨Understand Insurance Regulations
Dive into the key insurance regulations relevant to the role. Being able to discuss these regulations during your interview will show that you’re not just knowledgeable but also serious about compliance and high service standards.
✨Embrace the Hybrid Work Model
Since this position offers a hybrid work model, think about how you can thrive in both remote and in-office settings. Be ready to share your strategies for staying organised and productive in a flexible work environment.
