At a Glance
- Tasks: Support finance functions and handle information requests in a dynamic team.
- Company: Join Direct Line, a top inclusive employer with a focus on customer-centric innovation.
- Benefits: Enjoy flexible working, generous holidays, and discounts on insurance and EV leasing.
- Other info: Embrace diversity and enjoy excellent career growth opportunities.
- Why this job: Make an impact while developing your skills in a supportive, hybrid work environment.
- Qualifications: Experience in finance or customer service with strong organisational skills.
The predicted salary is between 36000 - 60000 £ per year.
Liverpool - Hybrid (2 days a week in the office)
Full Time, 4x Permanent & 1x 12 Month Secondment Positions
Direct Line is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you're already part of Direct Line or thinking about joining us, you'll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.
What you’ll be doing
- Reporting directly to the Finance Operations Team Leader, you’ll work as part of the Finance team, supporting various finance functions.
- Handle routine requests for information, responding, redirecting, and prioritising as needed.
- Maintain accurate and secure records, ensuring data integrity.
- Communicate and collaborate with internal finance colleagues and external advisers to check accuracy, obtain information, and resolve queries.
- Gather, validate, and compile information from multiple sources to ensure accuracy and completeness.
- Identify and suggest improvements to enhance efficiency, effectiveness, and service delivery.
- Present information clearly and appropriately for different audiences.
- Support a variety of projects and initiatives as required.
- Adapt quickly to changes in workload, processes, or technology.
What you’ll need
- A good understanding of the end-to-end claims journey, particularly around subrogation.
- Experience working in a Finance, Operations, or Customer Service environment, with a strong grasp of business processes.
- The ability to follow set procedures and consistently meet deadlines and customer expectations.
Benefits
- 9% employer contributed pension
- 50% off home, motor and pet insurance, plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Hours: 35 hours
DLM Admin Support Handler in Liverpool employer: Direct Line Group
Direct Line Group is an exceptional employer that prioritises employee well-being and development, offering a hybrid work model that balances office and remote work. With a strong commitment to inclusivity and diversity, employees benefit from generous perks such as a 9% pension contribution, substantial discounts on insurance, and a supportive work culture that encourages personal growth and work-life balance. Join us in Liverpool to be part of a team that values your contributions and empowers you to thrive in your career.
StudySmarter Expert Advice🤫
We think this is how you could land DLM Admin Support Handler in Liverpool
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Direct Line Group. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace DLM Admin Support Handler in Liverpool
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Direct Line Group.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Direct Line Group's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Direct Line Group
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Direct Line Group.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Direct Line Group will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Direct Line Group employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
