At a Glance
- Tasks: Handle and resolve complex customer complaints in a hybrid role.
- Company: Join Direct Line Group, a top inclusive employer in Liverpool.
- Benefits: Enjoy a 9% pension contribution, generous holidays, and employee discounts.
- Other info: Balanced work-life with excellent career growth opportunities.
- Why this job: Make a real difference by supporting customers and resolving their issues.
- Qualifications: Experience in a regulated environment and strong analytical skills.
The predicted salary is between 30000 - 40000 £ per year.
Direct Line Group is seeking a Motability Customer Complaints Handler in Liverpool for a hybrid position. You will handle and resolve complex customer complaints, manage executive complaints, and support the Financial Ombudsman Service.
The ideal applicant will have experience in a regulated environment and strong analytical skills.
This role offers excellent benefits including a 9% employer pension contribution, generous holiday allowances, and employee discounts. Join DLG, a top inclusive employer, and enjoy a balanced work-life.
Complex Complaints Specialist – Motability (Hybrid) in Liverpool employer: Direct Line Group
Direct Line Group is an exceptional employer, offering a supportive and inclusive work environment in Liverpool for the Complex Complaints Specialist role. With a strong focus on employee well-being, DLG provides generous benefits such as a 9% employer pension contribution, ample holiday allowances, and exclusive employee discounts, all while promoting a healthy work-life balance and opportunities for professional growth.
