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- Tasks: Analyse motor claims data to drive strategic decisions and improve performance.
- Company: Join Direct Line Group, a leader in the insurance industry focused on innovation.
- Benefits: Enjoy a competitive pension, discounts, flexible work-life balance, and generous holidays.
- Why this job: Make a real impact by turning complex data into actionable insights for the business.
- Qualifications: Strong analytical skills, advanced SQL knowledge, and experience with data visualisation tools.
- Other info: Be part of an inclusive culture that values diversity and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
About us
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you will have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.
What we are looking for
We are looking for a Senior Technical Analyst who will join our Motor Claims Analytics team on a full-time, permanent basis. In 2024, Direct Line Group (DLG) incurred approximately £2.9 billion in Motor claims costs. As Senior Technical Analyst, you will play a critical role in helping us understand, analyse, and influence the drivers behind these costs—from frequency and types of claims to their overall severity.
We are not just looking for someone who can crunch numbers - we need a strategic thinker who can turn complex data into meaningful insight and use it to drive high-impact decisions across the business. If you combine strong technical ability with leadership skills and a passion for performance improvement, this could be your next big move.
What you will be doing
- Own and evolve complex forecasting models that predict future claims trends and behaviours
- Deliver clear, compelling analysis that shapes business strategy and supports key decision-making at the highest levels (including CCO, COO, and SLT)
- Collaborate with cross-functional teams to deliver analytics-driven solutions to key challenges across Claims and the wider business
- Use advanced SQL and statistical techniques to interrogate datasets and identify performance trends, cost drivers, and improvement opportunities
- Spot opportunities for cost savings and operational efficiency, helping to strengthen our bottom line
- Lead a culture of curiosity and continuous improvement, challenging existing practices with data-backed insight
- Support and mentor junior analysts, helping to grow technical capability and analytical excellence across the team
What we are looking for
- Deep analytical expertise, with a strong numerical foundation and a passion for using data to solve real business problems
- Advanced SQL coding skills and experience working with large datasets using statistical or predictive techniques
- Proficiency in data visualisation tools such as Tableau and Qlik (or similar), with the ability to tell stories through data
- Ability to communicate complex data in a clear, engaging way to senior stakeholders and non-technical audiences
- Excellent relationship management and stakeholder influencing skills
- Proficient in Microsoft Office, particularly Excel and PowerPoint
- A naturally curious, innovative mindset, constantly seeking better ways of working
Our hybrid model offers a 'best of both worlds' approach. When you'll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.
Benefits
We recognise we wouldn't be where we are today without our colleagues, that's why we offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we've looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They're about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Senior Technical Claims Analyst in Leeds employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Technical Claims Analyst in Leeds
✨Tip Number 1
Network like a pro! Reach out to current employees at DLG on LinkedIn or through mutual connections. Ask them about their experiences and any tips they might have for landing the Senior Technical Claims Analyst role.
✨Tip Number 2
Prepare for the interview by brushing up on your SQL skills and data visualisation techniques. Be ready to discuss how you've used data to drive decisions in past roles, as this will show you're the strategic thinker they're looking for.
✨Tip Number 3
Showcase your curiosity! During interviews, ask insightful questions about DLG's current challenges in claims analytics. This demonstrates your interest in the role and your proactive mindset towards problem-solving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the DLG team.
We think you need these skills to ace Senior Technical Claims Analyst in Leeds
Some tips for your application 🫡
Show Your Analytical Skills: When you’re writing your application, make sure to highlight your analytical expertise. We want to see how you’ve used data to solve real business problems in the past. Don’t just tell us you can crunch numbers; show us how you’ve turned complex data into actionable insights!
Tailor Your Application: Make your application stand out by tailoring it to the Senior Technical Claims Analyst role. Use keywords from the job description and relate your experience directly to what we’re looking for. This shows us you’ve done your homework and are genuinely interested in joining our team.
Communicate Clearly: Remember, we need someone who can communicate complex data clearly. In your written application, aim for clarity and engagement. Use straightforward language and avoid jargon where possible, so even non-technical folks can understand your points.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on being part of our evolving team!
How to prepare for a job interview at Direct Line Group
✨Know Your Numbers
As a Senior Technical Claims Analyst, you'll be expected to handle complex data. Brush up on your advanced SQL skills and be ready to discuss how you've used data to drive decisions in the past. Prepare examples of forecasting models you've developed and the impact they had.
✨Tell a Compelling Story
Data is only as good as the story it tells. Practice explaining complex analyses in a way that’s engaging for non-technical stakeholders. Use visualisation tools like Tableau or Qlik to showcase your ability to turn numbers into narratives that influence business strategy.
✨Show Your Curiosity
DLG values a culture of curiosity and continuous improvement. Be prepared to discuss how you've challenged existing practices with data-backed insights. Think of specific instances where your innovative mindset led to operational efficiencies or cost savings.
✨Build Relationships
Strong relationship management skills are key for this role. Think about how you’ve influenced stakeholders in previous positions. Be ready to share examples of how you’ve collaborated with cross-functional teams to deliver analytics-driven solutions.
