At a Glance
- Tasks: Join our team to assist customers with vehicle breakdowns and get them back on the road.
- Company: Be part of Green Flag, a leading name in roadside assistance with a customer-first approach.
- Benefits: Enjoy flexible shifts, competitive salary, EV car scheme, and generous holidays.
- Other info: Join a diverse and inclusive workplace that values your individuality and offers growth opportunities.
- Why this job: Make a real difference in people's lives while enjoying a fulfilling and varied career.
- Qualifications: Must be 21+, hold a driving licence, and have experience in vehicle maintenance.
The predicted salary is between 40000 - 48000 £ per year.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you will be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
What you will be doing
This is a permanent role in Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chertsey. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
You will start your day from your home with a Green Flag vehicle. You will assist customers whose vehicles need to get back on the road, whether they are out of fuel, require a tyre repair/change or a new battery. You will diagnose the problem and understand the requirements to resolve it, giving them the confidence to head off on their journey with no further interruptions.
Up to £40,000 base salary depending on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you will need
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques
- Display and utilise best practice and first-class Health & Safety behaviours
- Collaboration with dispatch team to improve the customer claims journey
- Use self-initiative
Benefits
We offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Supporting our people to work at their best and offering real choice, flexibility, and a greater work-life balance means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn; they are about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Patrol Technician - Flexible Shifts, EV Car Scheme in Cobham employer: Direct Line Group
At DLG, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. With flexible shifts, a generous benefits package including an EV car scheme, and a commitment to inclusivity, our Roadside Patrol Technicians enjoy a fulfilling career while making a real difference in customers' lives across Epsom and surrounding areas. Join us to be part of a team that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Patrol Technician - Flexible Shifts, EV Car Scheme in Cobham
✨Tip Number 1
Get to know the company! Research DLG and Green Flag, understand their values and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the practical side of things. Since this role involves technical skills, brush up on your vehicle maintenance knowledge. Be ready to discuss your experience and how you’ve tackled similar challenges in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the team at DLG.
We think you need these skills to ace Roadside Patrol Technician - Flexible Shifts, EV Car Scheme in Cobham
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping customers and getting them back on the road. Share any relevant experiences that highlight your commitment to customer service.
Tailor Your CV:Make sure your CV is tailored to the Roadside Patrol Technician role. Highlight your technical skills, experience in the motor repair industry, and any relevant qualifications. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it’s relevant. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get started!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss common issues like tyre changes, battery replacements, and fuel problems. Showing that you understand the ins and outs of these tasks will impress the interviewers.
✨Show Empathy
Since this role involves helping customers in stressful situations, demonstrate your ability to empathise with them. Share examples from your past experiences where you’ve successfully calmed a worried customer or resolved a challenging situation.
✨Flexibility is Key
Be prepared to discuss your availability and willingness to work flexible shifts. Highlight any previous experience you have with shift work or lone working, as this will show that you can adapt to the demands of the job.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, team dynamics, or specific responsibilities. This shows your genuine interest in the role and helps you determine if it’s the right fit for you.
