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- Tasks: Analyse claims data and provide insights to improve performance.
- Company: Join Direct Line Group, a leading UK insurance provider focused on customer-centric solutions.
- Benefits: Enjoy hybrid work, generous holidays, and a range of employee perks including discounts and bonuses.
- Why this job: Be part of a diverse team that values your input and fosters personal growth.
- Qualifications: Experience with large datasets and proficiency in SQL and SAS required.
- Other info: Flexible working options and a commitment to inclusivity make this a great workplace.
The predicted salary is between 28800 - 42000 £ per year.
Overview DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you\’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.What you\’ll be doing Reporting directly to the Claims Analytics Business Partner, you\’ll:Support and deputise for the Claims Analytics Business Partner, ensuring senior stakeholders have the insights and intelligence needed to assess claims performance and guide key decisionsWork closely with the wider Claims Leadership Team to understand performance drivers and link them to operational and indemnity outcomesTranslate complex analytical findings into clear, actionable insights for key areas including Category, Actuarial, Finance, Claims Operations, Pricing, and UnderwritingLead forums to review, challenge, and enhance claims performance with the Claims Exec and Senior Leadership TeamsDesign and implement fit-for-purpose reporting with Claims Operational Management, focusing on relevant, accurate, and commercially aligned KPIsContinuously improve the quality and value of management information delivered to the businessEducate stakeholders on MI capabilities, helping to shape and refine data requestsTake a creative, problem-solving approach to data mining and manipulation, using innovative methods to deliver impactful outcomesOur hybrid model offers a white-space-friendly approach. When you\’ll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.What you\’ll need Experience analysing large and complex datasets to generate meaningful insightsProficiency in SQL and SAS for data extraction, manipulation, and analysisPrevious experience in a Financial Services analysis role, ideally within Claims or InsuranceBenefits We recognise we wouldn\’t be where we are today without our colleagues, that\’s why we offer excellent benefits designed to suit your lifestyle:9% employer contributed pensionAnnual company bonus of up to 10%25 days holiday allowance (plus the option to buy or sell up to 5 days each year)50% off home, motor and pet insurance, plus free travel insurance and Green Flag breakdown coverAdditional optional Health and Dental insuranceEV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient wayGenerous holidaysBuy as you earn share schemeEmployee discounts and cashbackPlus, many moreWe want everyone to get the most out of their time at DLG. Which is why we\’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They\’re about recognising who you are and the life you live.Be yourself Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.Hours: 35 hoursClosing Date: Wednesday 28 May
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Claims Analyst employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Analyst
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to claims analysis. Understanding what metrics are important to the Claims Leadership Team will help you demonstrate your analytical skills and how they can directly impact decision-making.
✨Tip Number 2
Brush up on your SQL and SAS skills, as these are crucial for data extraction and manipulation in this role. Consider working on sample datasets or projects that showcase your ability to derive insights from complex data.
✨Tip Number 3
Network with professionals in the financial services and insurance sectors. Engaging with industry peers can provide valuable insights into current trends and challenges, which you can reference during interviews to show your industry knowledge.
✨Tip Number 4
Prepare to discuss how you've previously translated complex analytical findings into actionable insights. Think of specific examples where your work has led to improved performance or decision-making, as this will resonate well with the hiring team.
We think you need these skills to ace Claims Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Claims Analyst position. Understand the key responsibilities and required skills, such as experience with SQL and SAS, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience analysing large datasets and any previous roles in Financial Services, particularly within Claims or Insurance. Use specific examples to demonstrate how your skills align with the job requirements.
Showcase Analytical Skills: Since the role involves translating complex analytical findings into actionable insights, include examples of past projects where you successfully communicated data-driven results to stakeholders. This will showcase your ability to convey information clearly.
Tailor Your Application: Customise your CV and cover letter for this specific role at DLG. Mention their commitment to diversity and inclusion, and express how your unique background and experiences can contribute to their team culture.
How to prepare for a job interview at Direct Line Group
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Claims Analyst. Familiarise yourself with how data analysis impacts claims performance and decision-making, as this will help you articulate your insights during the interview.
✨Showcase Your Analytical Skills
Prepare to discuss your experience with SQL and SAS, as these are crucial for the role. Be ready to provide examples of how you've used these tools to analyse complex datasets and generate actionable insights in previous positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of specific instances where you had to translate complex data into clear insights or improve reporting processes, and be prepared to discuss the outcomes.
✨Emphasise Collaboration
Highlight your ability to work with various stakeholders, such as finance and underwriting teams. Discuss how you've successfully communicated analytical findings to non-technical audiences, as collaboration is key in this role.
