At a Glance
- Tasks: Analyse complex datasets to provide actionable insights and support decision-making.
- Company: Join a leading insurance company focused on innovation and customer satisfaction.
- Benefits: Enjoy competitive salary, generous holidays, and flexible working options.
- Other info: Be part of an inclusive workplace that values diversity and personal growth.
- Why this job: Make a real impact by transforming data into strategic insights for key stakeholders.
- Qualifications: Experience in data analysis, proficiency in SQL and SAS, ideally in Financial Services.
The predicted salary is between 30000 - 40000 £ per year.
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you will have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.
Reporting directly to the Claims Analytics Business Partner, you will:
- Support and deputise for the Claims Analytics Business Partner, ensuring senior stakeholders have the insights and intelligence needed to assess claims performance and guide key decisions.
- Work closely with the wider Claims Leadership Team to understand performance drivers and link them to operational and indemnity outcomes.
- Translate complex analytical findings into clear, actionable insights for key areas including Category, Actuarial, Finance, Claims Operations, Pricing, and Underwriting.
- Lead forums to review, challenge, and enhance claims performance with the Claims Exec and Senior Leadership Teams.
- Design and implement fit-for-purpose reporting with Claims Operational Management, focusing on relevant, accurate, and commercially aligned KPIs.
- Continuously improve the quality and value of management information delivered to the business.
- Educate stakeholders on MI capabilities, helping to shape and refine data requests.
- Take a creative, problem-solving approach to data mining and manipulation, using innovative methods to deliver impactful outcomes.
Our hybrid model offers a white-space-friendly approach. When you will be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.
What you will need:
- Experience analysing large and complex datasets to generate meaningful insights.
- Proficiency in SQL and SAS for data extraction, manipulation, and analysis.
- Previous experience in a Financial Services analysis role, ideally within Claims or Insurance.
We recognise we would not be where we are today without our colleagues, that is why we offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension.
- Annual company bonus of up to 10%.
- 25 days holiday allowance (plus the option to buy or sell up to 5 days each year).
- 50% off home, motor and pet insurance, plus free travel insurance and Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays.
- Buy as you earn share scheme.
- Employee discounts and cashback.
- Plus, many more.
We want everyone to get the most out of their time at DLG. Which is why we have looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best - whatever that looks like - and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They are about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We are delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you are more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Hours: 35 hours
Closing Date: Wednesday 28 May
Claims Analyst employer: Direct Line Group
At DLG, we pride ourselves on being an exceptional employer that values the contributions of our Claims Analysts. With a strong focus on employee growth and a commitment to work-life balance, we offer a range of benefits including a generous pension scheme, annual bonuses, and flexible working arrangements. Our inclusive culture fosters creativity and collaboration, ensuring that every team member can thrive while making a meaningful impact in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Analyst
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DLG on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into DLG's values and recent projects. Show us that you’re not just another candidate but someone who genuinely cares about putting customers at the heart of everything they do.
✨Tip Number 3
Practice your data storytelling skills! Be ready to explain complex analytical findings in a way that’s clear and actionable. We want to see how you can translate numbers into insights that drive decisions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at DLG.
We think you need these skills to ace Claims Analyst
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Claims Analyst role. Highlight your experience with large datasets and any relevant tools like SQL and SAS. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about claims analysis and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t just list your skills; demonstrate them! Share examples of how you've tackled complex data challenges in the past. We’re all about creativity and innovation here at StudySmarter.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Direct Line Group
✨Know Your Data Inside Out
As a Claims Analyst, you'll be working with large datasets. Make sure you brush up on your SQL and SAS skills before the interview. Be ready to discuss specific examples of how you've used these tools to generate insights in previous roles.
✨Understand the Business Context
Familiarise yourself with DLG's business model and how claims performance impacts overall operations. This will help you translate complex analytical findings into actionable insights during the interview, showing that you can think strategically.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to analyse data to improve performance or resolve issues. Prepare to explain your thought process and the outcomes of your actions.
✨Showcase Your Communication Skills
Since you'll be educating stakeholders on MI capabilities, practice explaining technical concepts in simple terms. During the interview, demonstrate your ability to communicate clearly and effectively, as this is crucial for the role.
