Roadside Technician in Bristol

This is a great job for someone who’s ready for a role where their mechanical skills genuinely make a difference. At Green Flag, we’re growing our breakdown services and putting our people at the heart of everything we do. When someone’s car lets them down, you step in as the hero of the moment — getting them back on the road and taking the stress out of an unexpected situation.

A Bit About The Job

• Be the first point of contact for drivers who have broken down, providing expert roadside support.
• Diagnose vehicle faults and carry out minor repairs to get customers back on the road quickly.
• Complete practical tasks such as tyre repairs/changes, battery testing and replacement, and fuel assistance.
• Deliver clear explanations and reassurance, helping customers feel calm and supported in stressful situations.
• Use a fully equipped Green Flag vehicle and tools to safely resolve issues across your area.

Skills And Experience We’re Looking For

• A strong mechanical background with excellent diagnostic and problem‑solving skills.
• Full UK Category B driving licence and aged 21+ (for insurance purposes).
• NVQ Level 2 in light vehicle maintenance (or equivalent) preferred — or relevant hands‑on experience/apprenticeship.
• Up‑to‑date knowledge of repair techniques and a strong commitment to safe working practices.
• Confidence working independently, with a calm, friendly, and empathetic approach to customers.

This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice. This role covers an area of - Bristol | Bath | Weston‑Super‑Mare | Yeovil | Frome | Warminster | Trowbridge | Wincanton | Shepton Mallet | Glastonbury.

Benefits

• Employer contributed pension.
• Annual company bonus.
• Discounts on Insurance products.
• Generous holiday allowance.
• Flexible benefits package including optional health and dental insurance.
• Buy as you earn share scheme.
• Employee discounts and cashback.
• Plus, many more.

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work‑life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you’re and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We're delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you're more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Aviva Employment Services Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus and pension arrangements.