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- Tasks: Diagnose vehicle issues and provide essential roadside assistance to customers.
- Company: Leading UK insurer focused on customer support and inclusion.
- Benefits: Competitive salary, employer pension contributions, and great work-life balance.
- Why this job: Make a real difference by helping people get back on the road.
- Qualifications: Relevant driving licence and NVQ Level 2 in vehicle maintenance.
- Other info: Permanent role with a supportive and inclusive work environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading insurer in the UK is looking for a Roadside Assistance Technician to provide essential vehicle support. This permanent role involves diagnosing vehicle issues and assisting customers, ensuring they can continue their journeys.
Candidates must have a relevant driving license and an NVQ Level 2 in vehicle maintenance.
The role offers a competitive salary, employer-contributed pension, and various benefits, emphasizing work-life balance and inclusion.
Mobile Vehicle Technician – Home-Based Breakdown Support in Brentford employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Vehicle Technician – Home-Based Breakdown Support in Brentford
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might know someone in the industry. A personal connection can often get your foot in the door faster than any application.
✨Tip Number 2
Prepare for the interview by researching common questions for roadside assistance roles. Practise your answers and think of examples from your experience that showcase your skills in diagnosing vehicle issues.
✨Tip Number 3
Don’t forget to highlight your NVQ Level 2 in vehicle maintenance during interviews. It’s a key qualification that shows you’ve got the technical know-how to back up your practical skills.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Mobile Vehicle Technician – Home-Based Breakdown Support in Brentford
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in vehicle maintenance and roadside assistance. We want to see how your skills match the role, so don’t be shy about showcasing your NVQ Level 2 qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about helping customers on the road and how your background makes you the perfect fit for this role. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In the written application, give examples of how you've diagnosed and resolved vehicle issues in the past. We love seeing candidates who can think on their feet and provide excellent customer service under pressure.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get you one step closer to joining our team!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Make sure you brush up on your vehicle maintenance knowledge, especially around common issues that roadside assistance technicians face. Familiarise yourself with the latest diagnostic tools and techniques, as this will show your expertise and confidence during the interview.
✨Showcase Your Customer Service Skills
Since this role involves assisting customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you’ve gone above and beyond to help someone, as this will demonstrate your ability to handle stressful situations with a positive attitude.
✨Understand the Company Culture
Research the insurer’s values and work culture. They emphasise work-life balance and inclusion, so think about how your personal values align with theirs. Be ready to share how you can contribute to a positive team environment and support their mission.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your genuine interest in the role and the company. You might ask about the training process for new technicians or how they support ongoing professional development.
