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- Tasks: Lead the rollout of Green Flag's innovative patrol model across the South of England.
- Company: Join Green Flag, part of Direct Line Group, known for its inclusive and collaborative culture.
- Benefits: Enjoy a competitive pension, discounts on insurance, generous holidays, and an EV car scheme.
- Why this job: Make a real impact in a dynamic role while developing high-performing teams.
- Qualifications: Extensive roadside product knowledge and strong people leadership skills required.
- Other info: Be part of a diverse team that values individuality and growth.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Join to apply for the Roadside Area Manager role at Direct Line Group.
About Green Flag
Green Flag has embarked on an exciting journey to launch its very own patrol model designed with improved customer outcomes, efficiency gains, and income generation firmly at its core. This model requires a Roadside Area Manager to oversee the roll out in the South of England and help learn, adapt, and iterate through 2025 and 2026. The patrol force model involves Roadside Technicians attending cost‑effective jobs, and the role will play a key part in the Leadership Team within GF Patrol and the wider Customer, Roadside and Network Services Directorate.
Responsibilities
- Execute the roll‑out plan for the Green Flag Rescue Patrol force within the region, maximising roadside revenue opportunities, effectively controlling spend and monitoring customer satisfaction.
- Accountable for leading the growth and development of the patrol force, creating high‑performing teams within the region.
- Drive patrol performance and ensure performance metrics are consistently achieved across the allocated region.
- Identify and deliver efficiencies and roadside revenue opportunities while meeting customer needs and adhering to risk and compliance requirements.
- Translate business strategy into meaningful direction and priorities for your team to achieve, providing support and guidance and maintaining clear accountability for the individual.
- Own, track and report performance and sustainability metrics for the area to the Head of Roadside, in accordance with the Green Flag patrol force strategy.
- Ensure that safe working practices are embedded at the heart of the Green Flag patrol force.
Qualifications
- Recognised as having extensive roadside product knowledge.
- Best practice and first‑class Health & Safety behaviours.
- Live and breathe the “People Leadership” qualities.
- Experience in designing and embedding new operational models.
- Remote management of teams.
- Data development and oversight required as a core attribute.
- Aware of and adhere to all Risk, Governance and HR policies and processes.
Who You’ll Work With
We know you’ve heard this all before, but the culture here at Green Flag, part of the Direct Line Group, is something else. We embrace individuality, encourage collaboration, aim higher and reward achievements. We want you to bring your authentic self and help our team grow.
Benefits
- 9% employer‑contributed pension.
- 50% off home, motor and pet insurance and free Green Flag breakdown cover.
- Additional optional Health and Dental insurance.
- EV car scheme allowing all colleagues to lease a brand new electric or plug‑in hybrid car in a tax‑efficient way.
- Generous holidays.
- Buy‑as‑you‑earn share scheme.
- Employee discounts and cashback.
- Plus many more.
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industry: Insurance
Roadside Area Manager in Birmingham employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Area Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Roadside Area Manager role.
✨Tip Number 2
Prepare for interviews by researching Green Flag and its new patrol model. Understand their goals and challenges, and think about how your experience can help them achieve success. Show them you’re not just another candidate; you’re the one they need!
✨Tip Number 3
Practice your pitch! You want to be able to clearly articulate your skills and how they align with the role. Think about specific examples from your past that demonstrate your leadership and operational expertise.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Green Flag team. Let’s get you on board!
We think you need these skills to ace Roadside Area Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Roadside Services: When you're writing your application, let your enthusiasm for roadside services shine through. We want to see how much you care about improving customer outcomes and driving performance in this area.
Tailor Your Experience: Make sure to highlight your relevant experience in managing teams and operational models. We love seeing how your background aligns with our goals at Green Flag, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. This helps us understand your fit for the role quickly.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Roadside Area Manager role. We can’t wait to hear from you!
How to prepare for a job interview at Direct Line Group
✨Know Your Roadside Stuff
Make sure you brush up on your roadside product knowledge before the interview. Understand the ins and outs of the Green Flag patrol model and be ready to discuss how you can contribute to its success. This will show that you're genuinely interested in the role and have done your homework.
✨Showcase Your Leadership Skills
As a Roadside Area Manager, you'll need to demonstrate your people leadership qualities. Prepare examples of how you've successfully led teams in the past, especially in remote management situations. Highlight your ability to create high-performing teams and drive performance metrics.
✨Be Data Savvy
Since data development and oversight are core attributes for this role, come prepared to discuss how you've used data to inform decisions in previous positions. Think about specific instances where you've identified efficiencies or revenue opportunities through data analysis.
✨Embrace the Culture
Familiarise yourself with the culture at Green Flag and Direct Line Group. They value individuality and collaboration, so be ready to share how you can bring your authentic self to the team. Discuss how you can contribute to an inclusive workplace and support the company's commitment to diversity.
