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- Tasks: Help stranded drivers by diagnosing faults and getting their vehicles back on the road.
- Company: Join Green Flag, part of the Direct Line family, known for its supportive culture.
- Benefits: Enjoy a competitive salary, generous holidays, and discounts on insurance and EV leasing.
- Why this job: Be the hero who makes someone's day better while working independently in the field.
- Qualifications: Driving licence required; experience in motor repair is a plus but not essential.
- Other info: Flexible shifts, overtime options, and a commitment to diversity and inclusion.
The predicted salary is between 37000 - 44000 £ per year.
Ready for a role where your mechanical skills genuinely make someone’s day better? At Green Flag, part of the evolving Direct Line family, we’re growing our breakdown services and putting our people at the heart of it. When someone’s car lets them down, you step in as the hero of the moment — getting them moving again and taking the stress out of an unexpected situation.
This is a permanent, field‑based role where you start and finish your day from home. You’ll work 40 hours across four days a week, on shifts between 7am–8pm, Monday to Sunday. Overtime is available — entirely your choice.
What You’ll Be Doing- Diagnose faults roadside
- Carry out tyre repairs/changes
- Test, fit and replace batteries
- Assist customers who have run out of fuel
- Provide reassurance and clear explanations
- Get vehicles moving wherever possible
You’ll be equipped with a fully kitted‑out Green Flag vehicle and the tools you need to do the job safely and effectively. This role covers an area that includes Bristol, Bath, Weston-super-Mare, Yeovil, Frome, Warminster, Trowbridge, Wincanton, Shepton Mallet, and Glastonbury.
What You'll Need- Full UK Category B driving licence and age 21+ (insurance requirement)
- NVQ Level 2 (or equivalent) or similar accreditation in light vehicle maintenance is preferred but not essential.
- If you have work experience or have been through an apprenticeship we would also like to hear from you
- Solid experience in the motor repair industry with strong diagnostic skills
- Commitment to safe working practices and up-to-date repair techniques
- Confident working independently with a calm, empathetic approach to customers
- Experience working alone in the field is desirable but not essential — we’ll support you.
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional health and dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
Equal Opportunity: Direct Line is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Technician - Green Flag - Bath employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - Green Flag - Bath
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your roadside scenarios! Think about common breakdown situations and how you'd handle them. Being able to demonstrate your problem-solving skills on the spot can really impress the interviewers.
✨Tip Number 3
Network with current employees or others in the industry. They can provide insider tips and might even refer you for the position, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Green Flag family.
We think you need these skills to ace Roadside Technician - Green Flag - Bath
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your mechanical skills and any relevant experience in the motor repair industry. We want to see how your background makes you the perfect fit for the Roadside Technician role!
Be Personable: Since you'll be dealing with customers in stressful situations, let your personality shine through! Share examples of how you've helped others or provided reassurance in tough times.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining the Green Flag team!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your mechanical knowledge and diagnostic skills. Be ready to discuss specific repair techniques and how you've tackled challenges in the past. This role is all about getting people back on the road, so show them you can do just that!
✨Customer Service is Key
Since you'll be the hero in stressful situations, practice how you would reassure and communicate with customers. Think of examples where you've provided excellent service or calmed a worried customer. They want to see your calm, empathetic approach in action.
✨Familiarise Yourself with the Area
Get to know the locations you'll be covering, like Bath and Bristol. Mentioning specific areas during your interview shows you're proactive and ready to hit the ground running. Plus, it helps to know where you might encounter common breakdown issues!
✨Be Ready for Practical Questions
Expect some hands-on questions or scenarios during the interview. Prepare to explain how you'd diagnose a fault or handle a roadside emergency. Practising these scenarios will help you feel more confident and demonstrate your problem-solving skills.