Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help customers get back on the road by diagnosing and fixing vehicle issues.
- Company: Join Green Flag, a leading name in roadside assistance with a customer-first approach.
- Benefits: Earn up to £44,000 OTE, enjoy generous holidays, and access great discounts.
- Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
- Qualifications: Must be 21+, hold a driving licence, and have vehicle maintenance experience.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 37000 - 44000 £ per year.
Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension and additional benefits.
DLG is evolving. Our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team, you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
What you’ll be doing:
This is a permanent role based around Slough, Marlow, Reading, Bracknell, Newbury, Basingstoke, Fleet, Aldershot, Guildford, Woking, and Godalming. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime. We will provide you with a Green Flag vehicle and you will start your day from your home.
You’ll put your technical knowledge to the test. Whether it be that customers are out of fuel, require a tyre repair/change, or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it, giving them the confidence to head off on their journey with no further interruptions.
What you’ll need:
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques
- Display and utilise best practice and first-class Health & Safety behaviours
- Collaboration with dispatch team to improve the customer claims journey
- Use self-initiative
Benefits:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax-efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. That’s why we’ve created an offer that takes your whole life into account, supporting our people to work at their best and offering real choice, flexibility, and a greater work-life balance.
Be yourself:
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We recognise and embrace people that work in different ways, so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Roadside Patrol in Basingstoke employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Patrol in Basingstoke
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Roadside Patrol, you'll need to demonstrate your technical skills. Brush up on your vehicle maintenance knowledge and be ready to showcase your problem-solving abilities during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Green Flag family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Patrol in Basingstoke
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping customers and getting them back on the road.
Tailor Your CV: Make sure your CV highlights relevant experience in the motor repair industry. We love seeing how your skills match what we’re looking for, so don’t be shy about showcasing your technical knowledge!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure you communicate your qualifications and experiences without any fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss common issues like tyre changes or battery replacements, as well as the latest repair techniques. This will show that you’re not just a candidate, but someone who can genuinely help customers get back on the road.
✨Show Empathy
Since this role involves dealing with stressed customers, it’s crucial to demonstrate empathy during your interview. Share examples of how you've handled difficult situations in the past, focusing on how you put the customer first and resolved their issues effectively.
✨Understand the Company Culture
Familiarise yourself with Green Flag's values and mission. They emphasise putting customers at the heart of everything they do, so be prepared to discuss how you align with this philosophy and how you can contribute to their evolving services.
✨Ask Smart Questions
Prepare thoughtful questions about the role and the company. Inquire about the shift patterns, opportunities for overtime, or how the team collaborates with dispatch. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
