At a Glance
- Tasks: Drive HGV Class 2 vehicles, delivering and collecting cars efficiently for our customers.
- Company: Join Direct Line Group, a top inclusive employer focused on customer satisfaction.
- Benefits: Enjoy a competitive salary, generous holiday allowance, and flexible benefits.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Be part of an evolving industry and make a real impact in vehicle repair services.
- Qualifications: Must hold a valid Class C LGV Licence and have previous HGV driving experience.
The predicted salary is between 30000 - 35000 £ per year.
This is a 12 month contract. DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining our Auto Services team you’ll become a part of a network of repair centres with one simple mission: to deliver high-quality repairs as quickly and efficiently as possible for our more than 100,000 customers. As we look to the future, you can look to yours too. From technical capability to customer relations, here you’ll find a place where you can really thrive.
What You'll Do
Our HGV drivers are kept busy in this role to get our customers back on the road quickly. You will work within a team of other drivers reporting to your Transport Controller. As a Class C Driver, you will collect and deliver vehicles before and after repair, working to deadlines to meet our customer's needs. This will include:
- Responsibility for collecting and delivering cars within the agreed timescales, ensuring that the customer receives the very best possible service on collection and delivery of their car.
- Ensuring all cash and credit card transactions are accounted for and that all transactions are processed following company procedures.
- Completing forms to indicate any damage on the car and specify accident related damage and highlight any old damage, take digital photographs – and gain a signature from the customer.
- Highlighting any defects identified during loading/unloading of vehicles or as identified at the handover of the vehicle to the customer and bringing to the attention of the Production Manager.
- Ensuring all jobs are referenced and filed on completion of job.
What You'll Need
This is a permanent role 40 hours a week. The future is exciting now the technologies used in Body Shops are evolving every day, which is really helping us re‑shape vehicle repair industry. That’s why we’re excited to grow our teams and looking for people to join us.
- HGV Class C driver.
- Previous experience in a similar role.
- Experience driving HGV class 2 vehicles and within recovery.
- Very customer-focused with great customer handling skills.
- Knowledge of the area local to our repair centre.
- Current valid driving licence, which meets the fleet insurance criteria and hold a Class 'C' LGV Licence.
- Driver 'Certificate of Professional Competence' (CPC).
Health and Safety and working to industry standards is important to us. We always ensure our teams and customers safety at each stage of the repair process, ensure tasks are carried out in compliance with Health and Safety and following Audatex estimates, observing DLGAS ways of working and BS10125 procedures.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK's Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Benefits
We recognise we wouldn’t be where we are today without our colleagues, that’s why we offer excellent benefits designed to suit your lifestyle:
- Employer contributed pension.
- Annual company bonus.
- Discounts on Insurance products.
- Generous holiday allowance.
- Flexible benefits package including optional health and dental insurance.
- Buy as you earn share scheme.
- Employee discounts and cashback.
Direct Line Insurance Group is now owned by Aviva Plc. If you are successful in your application, you may initially receive a Direct Line offer and contract of employment; however, your employment will transfer to Solus Limited from 1 July 2026 under TUPE. From that date, some terms and conditions of employment will change, including bonus, incentive and pension arrangements.
HGV Class 2 Driver in Barnsley employer: Direct Line Group
Contact Detail:
Direct Line Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HGV Class 2 Driver in Barnsley
✨Tip Number 1
Network like a pro! Reach out to your contacts in the industry, join relevant groups on social media, and attend local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to HGV driving. Think about your past experiences and how they relate to the role. We want you to shine when it comes to showcasing your skills!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It shows enthusiasm and keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our company. Let’s get you on the road to success!
We think you need these skills to ace HGV Class 2 Driver in Barnsley
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience as an HGV Class 2 driver. We want to see how your skills align with what we need, so don’t hold back on those details!
Be Customer-Focused: Since customer service is key in this role, sprinkle in examples of how you've provided excellent service in the past. We love seeing candidates who understand the importance of keeping customers happy!
Follow the Application Guidelines: Make sure you read through our application guidelines carefully. We’ve got specific requirements, and following them shows us that you pay attention to detail – a must for this job!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, just like we aim to do for our customers!
How to prepare for a job interview at Direct Line Group
✨Know Your Stuff
Make sure you brush up on your knowledge of HGV Class 2 driving regulations and the specific requirements of the role. Familiarise yourself with the local area around the repair centre, as this will show that you're prepared and understand the job's demands.
✨Show Off Your Customer Skills
Since customer service is key in this role, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction during vehicle collection and delivery.
✨Safety First!
Health and safety are crucial in this industry. Be prepared to talk about your understanding of health and safety standards and how you ensure compliance in your daily work. Mention any relevant training or certifications you have, like your Driver CPC.
✨Be Yourself
DLG values diversity and individuality, so don’t be afraid to let your personality shine through. Share what makes you unique and how your background can contribute to the team. This is your chance to show them who you really are!