At a Glance
- Tasks: Help customers get back on the road by diagnosing and fixing vehicle issues.
- Company: Join Green Flag, a leading name in roadside assistance with a customer-first approach.
- Benefits: Earn up to £44,000 OTE, enjoy generous holidays, and access great employee discounts.
- Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
- Qualifications: A valid driving licence and experience in vehicle maintenance are preferred.
- Other info: Be part of an inclusive team that values diversity and supports your career growth.
The predicted salary is between 37000 - 44000 £ per year.
Earn up to £44,000 OTE with a £37,000 base salary.
Plus 9% pension, plus Benefits
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.
What you\’ll do
This is a permanent role looking for applicants living in the Chesterfield, Barnsley, Sheffield, Worksop, Rotherham area
You will be contracted to work 40 hours, five days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home.
We know that our customer\’s vehicles make getting from A to B that much easier, whether that\’s to do the weekly shop, the school run or to get away on a staycation, it\’s all important, but sometimes our customers need us to get their vehicle back on the road and that\’s where you\’ll come in.
You\’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions from their vehicle.
What you\’ll need
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred but not essential
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits
We recognise we wouldn\’t be where we are today without our colleagues, that\’s why we offer excellent benefits designed to suit your lifestyle:
• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live
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Roadside Technician employer: Direct Line Group Careers
Contact Detail:
Direct Line Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Roadside Technician, you might face technical tests. Brush up on your vehicle maintenance skills and be ready to demonstrate your problem-solving abilities on the spot.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Green Flag family. Don’t miss out on this opportunity!
We think you need these skills to ace Roadside Technician
Some tips for your application 🫡
Show Your Passion for Helping Others: When you're writing your application, let us know why you love helping people, especially when they're in a tough spot. Share any experiences you've had that show your empathy and problem-solving skills. We want to see that you genuinely care about getting our customers back on the road!
Highlight Your Technical Skills: Make sure to mention any relevant qualifications or experience you have in vehicle maintenance. If you've got an NVQ Level 2 or similar, shout about it! We’re looking for someone who can diagnose issues and apply up-to-date repair techniques, so don’t hold back on showcasing your skills.
Tailor Your Application to Us: Take a moment to read through the job description and align your application with what we’re looking for. Use keywords from the description to demonstrate that you understand the role and how you fit into our team at Green Flag. It shows us you’ve done your homework!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to the right people. Plus, it makes the process smoother for everyone involved. So, don’t hesitate—get your application in today!
How to prepare for a job interview at Direct Line Group Careers
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss common issues like tyre changes or battery replacements, as well as any recent advancements in repair techniques. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Show Empathy
Since you'll be dealing with customers who are often stressed due to breakdowns, it's crucial to demonstrate empathy during your interview. Share examples of how you've helped customers in the past, focusing on your ability to calm them and provide reassurance. This will highlight your customer service skills.
✨Be Ready for Scenario Questions
Prepare for scenario-based questions where you might need to diagnose a problem or explain how you'd handle a specific situation on the road. Practising these types of questions can help you articulate your thought process clearly and show your problem-solving abilities.
✨Understand the Company Culture
Familiarise yourself with Direct Line Group's values and commitment to inclusivity. During the interview, mention how your personal values align with theirs. This shows that you're not only interested in the job but also in being part of their team and contributing positively to their culture.