At a Glance
- Tasks: Join us as a Roadside Mechanic, helping customers get back on the road with your technical skills.
- Company: Be part of Direct Line Group, a leading company focused on customer satisfaction and innovation.
- Benefits: Enjoy a £40,000 base salary, 9% pension, generous holidays, and discounts on insurance.
- Other info: Work from home with a Green Flag vehicle and choose your overtime hours.
- Why this job: Experience a fulfilling career with variety, flexibility, and a supportive work culture.
- Qualifications: Must be 21+, hold a Category B driving licence, and have NVQ Level 2 in vehicle maintenance.
The predicted salary is between 40000 - 47000 € per year.
Earn up to £47,000 OTE with a £40,000 base salary.
Plus 9% pension, plus Benefits
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.
What you\'ll be doing
This is a permanent role based around Peckham, Woolwich, Dartford, Sidcup, Gravesend, Beckenham, Bromley, Croydon, Caterham, Coulsdon, Erith and Eltham
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home. We know that our customer\'s vehicles make getting from A to B that much easier, whether that\'s to do the weekly shop, the school run or to get away on a staycation, it\'s all important, but sometimes our customers need us to get their vehicle back on the road and that\'s where you\'ll come in. You\'ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
What you\'ll need
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits
We recognise we wouldn\'t be where we are today without our colleagues, that\'s why we offer excellent benefits designed to suit your lifestyle:
• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\'re delighted to feature as one of the UK\'s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\'re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you
#LI-LC1
#J-18808-LjbffrRoadside Mechanic in Sidcup employer: Direct Line Group Careers
At Direct Line Group, we pride ourselves on being an exceptional employer, offering a competitive salary of up to £47,000 OTE and a comprehensive benefits package that includes a 9% pension contribution and generous holidays. Our inclusive work culture fosters personal growth and flexibility, allowing you to balance your professional and personal life while making a meaningful impact in the community as a Roadside Mechanic in the vibrant areas of Peckham, Woolwich, and beyond.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Mechanic in Sidcup
✨Tip Number 1
Familiarise yourself with the specific areas mentioned in the job description, such as Peckham, Woolwich, and Dartford. Knowing these locations well can help you demonstrate your readiness to work in those areas during any discussions.
✨Tip Number 2
Brush up on your technical knowledge related to common vehicle issues like tyre repairs and battery changes. Being able to discuss these topics confidently will show that you're prepared for the role and understand the day-to-day challenges.
✨Tip Number 3
Highlight any experience you have with lone working or customer service. This role requires empathy and the ability to work independently, so sharing relevant examples can set you apart from other candidates.
✨Tip Number 4
Connect with current employees on platforms like LinkedIn to gain insights into the company culture and expectations. This can provide you with valuable information to tailor your approach and show your genuine interest in joining the team.
We think you need these skills to ace Roadside Mechanic in Sidcup
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in the motor repair industry. Include specific examples of your technical skills, such as vehicle diagnostics and repairs, to demonstrate your suitability for the Roadside Mechanic role.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for helping customers and your ability to work independently. Mention your empathy and problem-solving skills, as these are crucial for the role.
Highlight Relevant Qualifications:Clearly state your qualifications, such as your NVQ Level 2 or similar accreditation in light vehicle maintenance. If you have a current Category B driving licence, make sure to mention it prominently.
Showcase Your Soft Skills:In your application, emphasise your ability to collaborate with teams and your commitment to health and safety practices. These soft skills are just as important as technical abilities in this role.
How to prepare for a job interview at Direct Line Group Careers
✨Showcase Your Technical Skills
As a Roadside Mechanic, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with vehicle repairs, including specific examples of problems you've diagnosed and resolved. This will show that you have the hands-on skills needed for the role.
✨Emphasise Customer Service
Since you'll be dealing with customers in stressful situations, highlight your ability to empathise and communicate effectively. Share examples of how you've provided excellent customer service in the past, especially in challenging circumstances, to reassure the interviewer of your capability to handle such scenarios.
✨Understand the Company Values
Research Green Flag and understand their commitment to customer satisfaction and inclusivity. During the interview, align your answers with their values, showing that you are not only a fit for the role but also for the company culture.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Practice responding to hypothetical situations you might encounter on the job, such as dealing with a distressed customer or diagnosing a complex vehicle issue. This will help you articulate your thought process and decision-making skills.