Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help stranded motorists by diagnosing and fixing vehicle issues on the spot.
- Company: Join Green Flag, an award-winning breakdown cover provider with a strong reputation since 1971.
- Benefits: Enjoy a competitive salary, generous holidays, and discounts on insurance and travel.
- Why this job: Be part of a supportive team, make a real impact, and enjoy flexible working hours.
- Qualifications: Must have a Category B driving licence and NVQ Level 2 in vehicle maintenance preferred.
- Other info: Diversity is celebrated here; we support all individuals to thrive in their careers.
The predicted salary is between 28800 - 48000 £ per year.
About us
We\’re Green Flag, part of the Direct Line Group (DLG) and we\’ve been helping motorists all over the country since 1971. We are an award-winning brand having recently been named the top breakdown cover provider in the Finder 2022 Customer Satisfaction Awards, independently voted for by consumers.
It\’s an exciting time for us that\’s why we\’re thrilled to grow our teams and looking for people to join as a Roadside Patrol.
What you\’ll do
This is a permanent role based in or near Epsom, Brixton, Streatham, Wandsworth, Putney, Brentford, Hounslow, Egham, Surbiton, Cobham, Tadworth, Leatherhead and Chetsey.
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home.
You\’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions from their vehicle.
- Up to £40000 base salary dependant on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.
What you\’ll need
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Who you\’ll work with
You will be part of a team of roadside patrol operatives in your region reporting to a Team manager.
Benefits
We recognise we wouldn\’t be where we are today without our colleagues, that\’s why we offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus many more
Being yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
#J-18808-Ljbffr
Roadside Mechanic employer: Direct Line Group Careers
Contact Detail:
Direct Line Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic
✨Tip Number 1
Familiarise yourself with the specific areas where you'll be working, such as Epsom and Brixton. Knowing the local roads and common breakdown hotspots can give you an edge in understanding customer needs and improving response times.
✨Tip Number 2
Brush up on your technical skills related to light vehicle maintenance. Being able to demonstrate your knowledge of the latest repair techniques during any discussions or interviews will show that you're serious about the role.
✨Tip Number 3
Highlight any previous experience in lone working or customer service roles. This will help you stand out, as the job requires both independence and the ability to empathise with customers in stressful situations.
✨Tip Number 4
Connect with current or former employees on platforms like LinkedIn. They can provide insights into the company culture and what it takes to succeed as a Roadside Mechanic at Green Flag, which can be invaluable during your application process.
We think you need these skills to ace Roadside Mechanic
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Roadside Mechanic. Familiarise yourself with the technical skills required and the types of situations you may encounter on the job.
Tailor Your CV: Highlight your relevant experience in the motor repair industry, including any specific qualifications like NVQ Level 2 in light vehicle maintenance. Make sure to showcase your ability to work independently and your technical knowledge.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your empathy towards customers and your commitment to providing excellent service, as these qualities are essential for a Roadside Mechanic.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Direct Line Group Careers
✨Showcase Your Technical Skills
As a Roadside Mechanic, it's crucial to demonstrate your technical knowledge during the interview. Be prepared to discuss your experience with vehicle repairs, including specific examples of problems you've diagnosed and resolved. This will show that you have the hands-on skills necessary for the role.
✨Emphasise Empathy and Customer Service
Since you'll be interacting with motorists in distress, highlighting your ability to empathise with customers is key. Share examples of how you've provided excellent customer service in past roles, especially in high-pressure situations, to illustrate your commitment to achieving the right outcomes for clients.
✨Familiarise Yourself with Health & Safety Practices
Understanding and adhering to health and safety regulations is vital in this role. Be ready to discuss best practices you've followed in previous jobs and how you ensure safety while working alone or in challenging environments. This will demonstrate your professionalism and responsibility.
✨Prepare Questions About the Role
Interviews are a two-way street, so come prepared with questions about the role and the company. Ask about the team dynamics, shift patterns, or opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
