Roadside Mechanic

Roadside Mechanic

Cheshunt Full-Time 28800 - 48000 £ / year (est.) No home office possible
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Direct Line Group Careers

At a Glance

  • Tasks: Join us as a Roadside Mechanic, helping customers get back on the road with your technical skills.
  • Company: DLG is evolving, putting customers first and offering a fulfilling career at Green Flag.
  • Benefits: Enjoy a competitive salary, generous holidays, and perks like 50% off insurance and an EV car scheme.
  • Other info: Work from home with a company vehicle and choose your overtime hours.
  • Why this job: Be part of a supportive team that values diversity and offers flexibility for a great work-life balance.
  • Qualifications: Must be 21+, hold a driving licence, and have NVQ Level 2 in vehicle maintenance or similar.

The predicted salary is between 28800 - 48000 £ per year.

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.

This is a permanent role in Welwyn Garden City, St Albans, Aylesbury, High Wycombe, Watford, Luton, Leighton Buzzard, Stevenage, Hertford, Amersham, Chesham, Potters Bar, Cheshunt. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.

We will provide you with a Green Flag vehicle and you will start your day from your home. You’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.

Up to £40000 base salary dependant on experience, OTE 44-48k, plus an additional 9% of base salary employer contributed pension, plus overtime.

What you’ll need:

  • To be 21 years or over for insurance purposes
  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
  • Demonstrate empathy and a desire to always achieve the correct outcome.
  • Experience of the Motor Repair industry
  • Experience of lone working (desirable)
  • Utilise and apply up-to-date vehicle repair techniques.
  • Display and utilise best practice and first-class Health & Safety behaviours.
  • Collaboration with dispatch team to improve the customer claims journey.
  • Use self-initiative.

Benefits:

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus, many more

We want everyone to get the most out of their time at DLG. Supporting our people to work at their best and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself:

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

Roadside Mechanic employer: Direct Line Group Careers

At DLG, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee well-being and growth. As a Roadside Mechanic in Welwyn Garden City and surrounding areas, you'll enjoy a competitive salary, generous benefits including a 9% employer pension contribution, and the flexibility of working four days a week. We are committed to inclusivity and providing our team with the tools and opportunities they need to thrive both personally and professionally.
Direct Line Group Careers

Contact Detail:

Direct Line Group Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Mechanic

✨Tip Number 1

Familiarise yourself with the latest vehicle repair techniques and tools. Being up-to-date will not only boost your confidence but also demonstrate your commitment to the role during any discussions or interviews.

✨Tip Number 2

Showcase your empathy and customer service skills. As a roadside mechanic, you'll be dealing with stressed customers, so highlighting your ability to remain calm and supportive can set you apart from other candidates.

✨Tip Number 3

Network with professionals in the motor repair industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the job.

✨Tip Number 4

Prepare for potential scenario-based questions in interviews. Think about how you would handle various roadside situations, as this will demonstrate your problem-solving skills and readiness for the role.

We think you need these skills to ace Roadside Mechanic

Technical Knowledge in Vehicle Maintenance
NVQ Level 2 or Equivalent in Light Vehicle Maintenance
Problem Diagnosis and Resolution
Empathy and Customer Service Skills
Experience in the Motor Repair Industry
Ability to Work Independently
Up-to-date Vehicle Repair Techniques
Health and Safety Awareness
Collaboration with Dispatch Teams
Self-initiative and Proactivity
Time Management Skills
Effective Communication Skills
Adaptability to Varied Working Conditions

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in the motor repair industry. Emphasise any qualifications like NVQ Level 2 in light vehicle maintenance and showcase your technical skills that align with the role.

Craft a Compelling Cover Letter: Write a cover letter that reflects your understanding of the role and the company. Mention your empathy towards customers and your ability to work independently, as these are key traits for a Roadside Mechanic.

Showcase Problem-Solving Skills: In your application, provide examples of how you've diagnosed and resolved vehicle issues in the past. This will demonstrate your technical knowledge and ability to handle stressful situations effectively.

Highlight Health & Safety Awareness: Mention your commitment to best practices in health and safety. This is crucial for the role, so include any relevant training or experiences that show you prioritise safety in your work.

How to prepare for a job interview at Direct Line Group Careers

✨Showcase Your Technical Skills

Be prepared to discuss your technical knowledge and experience in vehicle maintenance. Highlight specific examples of repairs you've successfully completed, especially those relevant to roadside assistance.

✨Demonstrate Empathy

Since the role involves helping customers in stressful situations, it's crucial to show that you understand their concerns. Share experiences where you've provided excellent customer service or resolved issues with empathy.

✨Familiarise Yourself with the Company

Research DLG and Green Flag's values and services. Understanding their commitment to customer satisfaction and how they operate will help you align your answers with their expectations during the interview.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills in real-life scenarios. Think of examples where you've had to diagnose a problem quickly and effectively, and be ready to explain your thought process.

Roadside Mechanic
Direct Line Group Careers
Location: Cheshunt
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