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- Tasks: Help stranded drivers get back on the road with your mechanical skills.
- Company: Join Green Flag, a leading name in roadside assistance.
- Benefits: Earn up to £47,000 OTE, enjoy generous holidays and a 9% pension.
- Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
- Qualifications: Must be 21+, have a driving licence, and NVQ Level 2 in vehicle maintenance preferred.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 36000 - 48000 £ per year.
Earn up to £47,000 OTE with a £40,000 base salary.
Plus 9% pension, plus Benefits
DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.
What you\’ll be doing
This is a permanent role based in or around one of the locations below
- Pinner, Ruislip Uxbridge, Northolt, Hayes, Southall, Greenford, Ealing, Acton, Stanmore, Edgware, Harrow, Wembley, Willesden, Harlesden, Finchley, Golders Green, Wood Green, North Finchley, Tottenham, Islington, Edmonton, Whetstone, Enfield, Barnet, Northwood
You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.
We will provide you with a Green Flag vehicle and you will start your day from your home. We know that our customer\’s vehicles make getting from A to B that much easier, whether that\’s to do the weekly shop, the school run or to get away on a staycation, it\’s all important, but sometimes our customers need us to get their vehicle back on the road and that\’s where you\’ll come in. You\’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.
What you\’ll need
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome.
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques.
- Display and utilise best practice and first-class Health & Safety behaviours.
- Collaboration with dispatch team to improve the customer claims journey.
- Use self-initiative.
Benefits
We recognise we wouldn\’t be where we are today without our colleagues, that\’s why we offer excellent benefits designed to suit your lifestyle:
• 9% employer contributed pension
• 50% off home, motor and pet insurance plus free Green Flag breakdown cover
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you
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Roadside Mechanic employer: Direct Line Group Careers
Contact Detail:
Direct Line Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the motor repair industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on freelance work to gain experience and show off your skills. It’s a great way to build your CV and make connections in the field.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to roadside assistance. Show them you’re not just a mechanic, but someone who genuinely cares about getting customers back on the road.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Roadside Mechanic
Some tips for your application 🫡
Show Off Your Skills: When you're writing your application, make sure to highlight your technical skills and experience in the motor repair industry. We want to see how your background aligns with what we do at Green Flag!
Be Personable: Don’t forget to showcase your empathy and customer service skills. Remember, our customers are often stressed when they need us, so let us know how you can help put their minds at ease.
Tailor Your Application: Make your application stand out by tailoring it to the specific role of Roadside Mechanic. Use keywords from the job description to show that you understand what we're looking for.
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your details and get you on the road to joining our team!
How to prepare for a job interview at Direct Line Group Careers
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will show your expertise and confidence in the role.
✨Show Empathy
Since you'll be dealing with customers who are often stressed due to breakdowns, demonstrate your ability to empathise with their situation. Share examples of how you've provided excellent customer service in the past, especially in high-pressure situations.
✨Be Ready for Practical Questions
Expect questions that test your problem-solving skills. Prepare to walk through how you would handle common roadside issues, like a flat tyre or a dead battery. This will showcase your practical knowledge and readiness for the job.
✨Highlight Your Flexibility
With the shift patterns and the need for overtime, it's important to express your willingness to adapt. Talk about your previous experiences with flexible working hours and how you manage your time effectively to meet both personal and professional commitments.
