Roadside Mechanic

Roadside Mechanic

High Wycombe Full-Time 36000 - 48000 £ / year (est.) No home office possible
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Direct Line Group Careers

At a Glance

  • Tasks: Help customers get back on the road by diagnosing and fixing vehicle issues.
  • Company: Join Green Flag, a leading name in roadside assistance with a customer-first approach.
  • Benefits: Earn up to £47,000 OTE, enjoy a 9% pension, and flexible working hours.
  • Why this job: Make a real difference in people's lives while enjoying a fulfilling and varied career.
  • Qualifications: Must be 21+, hold a driving licence, and have NVQ Level 2 in vehicle maintenance.
  • Other info: Be part of an inclusive team that values diversity and offers excellent career growth.

The predicted salary is between 36000 - 48000 £ per year.

Overview

Earn up to £47,000 OTE with a £40,000 base salary. Plus 9% pension, plus Benefits

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team you’ll be an integral part of our expanding services — the backbone if you will — and enjoy a career with endless variety and a genuine sense of fulfilment. It’s Miles Better.

What you\\\’ll be doing

This is a permanent role in Welwyn Garden City, St Albans, Aylesbury, High Wycombe, Watford, Luton, Leighton Buzzard, Stevenage, Hertford, Amersham, Chesham, Potters Bar, Cheshunt.

You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime, you choose.

We will provide you with a Green Flag vehicle and you will start your day from your home. We know that our customer\\\’s vehicles make getting from A to B that much easier, whether that\\\’s to do the weekly shop, the school run or to get away on a staycation, it\\\’s all important, but sometimes our customers need us to get their vehicle back on the road and that\\\’s where you\\\’ll come in. You\\\’ll put your technical knowledge to the test. Whether it be that they are out of fuel, require a tyre repair/change or a new battery, you will be ready and prepared to put their mind at rest and assist with a full kit on board to help them get back on the move. You will need to diagnose the problem and the understand the requirements to resolve it and give them the confidence to head off on their journey with no further interruptions.

What you\\\’ll need

  • To be 21 years or over for insurance purposes
  • A current Category B driving licence is necessary
  • NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
  • Demonstrate empathy and a desire to always achieve the correct outcome.
  • Experience of the Motor Repair industry
  • Experience of lone working (desirable)
  • Utilise and apply up-to-date vehicle repair techniques.
  • Display and utilise best practice and first-class Health & Safety behaviours.
  • Collaboration with dispatch team to improve the customer claims journey.
  • Use self-initiative.

Benefits

  • 9% employer contributed pension
  • 50% off home, motor and pet insurance plus Green Flag breakdown cover
  • Additional optional Health and Dental insurance
  • EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
  • Generous holidays
  • Buy as you earn share scheme
  • Employee discounts and cashback
  • Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\\\’re delighted to feature as one of the UK\\\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you\\\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you

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Roadside Mechanic employer: Direct Line Group Careers

At Direct Line Group, we pride ourselves on being an excellent employer, offering a competitive salary of up to £47,000 OTE and a comprehensive benefits package that includes a 9% pension contribution, generous holidays, and employee discounts. Our inclusive work culture fosters personal growth and flexibility, allowing you to balance your professional and personal life while making a meaningful impact in the lives of our customers as a Roadside Mechanic in the vibrant Welwyn Garden City area.
Direct Line Group Careers

Contact Detail:

Direct Line Group Careers Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Roadside Mechanic

✨Tip Number 1

Get to know the company! Research Green Flag and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!

✨Tip Number 3

Prepare for practical assessments! As a Roadside Mechanic, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities in real-time.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Green Flag family!

We think you need these skills to ace Roadside Mechanic

Technical Knowledge in Vehicle Maintenance
NVQ Level 2 or Similar Accreditation
Empathy
Problem Diagnosis
Vehicle Repair Techniques
Health & Safety Best Practices
Collaboration Skills
Self-Initiative
Experience in the Motor Repair Industry
Lone Working Experience

Some tips for your application 🫡

Show Your Passion for Mechanics: When writing your application, let us see your enthusiasm for the motor repair industry. Share any relevant experiences or projects that highlight your skills and passion for getting vehicles back on the road.

Tailor Your CV to the Role: Make sure your CV reflects the specific requirements of the Roadside Mechanic position. Highlight your NVQ Level 2 or similar qualifications, and any experience you have in lone working or using up-to-date repair techniques.

Be Personable and Empathetic: In your cover letter, emphasise your ability to connect with customers. We want to know how you handle stressful situations and how you ensure customers feel at ease when their vehicle breaks down.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Green Flag!

How to prepare for a job interview at Direct Line Group Careers

✨Know Your Stuff

Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will show your expertise and confidence in the role.

✨Show Empathy

Since you'll be dealing with customers who are often stressed about their breakdowns, demonstrate your ability to empathise. Share examples of how you've handled difficult situations in the past, focusing on how you reassured customers and provided excellent service.

✨Be Ready for Practical Questions

Expect questions that test your problem-solving skills. Prepare to walk through your thought process when diagnosing a vehicle issue. This could involve discussing how you would approach a common breakdown scenario, so think through some examples beforehand.

✨Highlight Your Flexibility

With the shift patterns and the opportunity for overtime, it's important to convey your willingness to adapt. Talk about your previous experiences with flexible working hours and how you manage your time effectively to meet both personal and professional commitments.

Roadside Mechanic
Direct Line Group Careers
Location: High Wycombe
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