Risk Analyst (6m FTC) in Glasgow

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of a group-wide risk and control transformation programme now in its second year. This provides a unique opportunity to be part of a skilled risk professional team that is redeveloping the end-to-end risk and control framework, including launching new RCSAs, control testing, a new integrated risk management system, and rebuilding risk management capabilities across the first line to foster a robust risk-aware culture within DLG.

What you'll be doing:

• Provide risk and control management expertise to identify and assess risks and issues, ensuring they are escalated and recorded according to the Risk Management Framework.
• Support the design of appropriate actions to manage these risks within the business's risk appetite.
• Support key activities such as the RCSA process, enabling the business to understand their control environment, assess risks, and drive a culture of action planning and remediation.
• Assist in delivering effective Issue and event management by establishing governance, conducting root cause analysis, and identifying controls and remedial actions to support good customer outcomes.
• Conduct trend analysis across various risk and control areas, identifying key actions.
• Support deep dives into root causes of issues and control failures to strengthen the risk and control environment and protect customer and business outcomes.
• Maintain an understanding of relevant risk appetite statements and KRIs, considering these when assessing risks and controls.
• Ensure a proportionate approach to operational risk management, supporting strategic goals and complying with DLG standards.
• Engage proactively with business areas to provide risk management support, focusing on business partnering and stakeholder management.
• Work independently with relevant teams to influence risk identification, management, and measurement, providing challenge as needed.
• Support the accuracy and embedding of the Workiva risk system and data inputs.
• Be aware of audit and testing programmes, support the Control Testing Team, and ensure regulatory and internal standards are met.
• Contribute to the wider Chief Controls Office's vision and objectives.

Location & Flexibility: This role is flexible and can be based in London, Leeds, or Glasgow. Our hybrid model requires colleagues to spend at least 2 days a week in the office, depending on the role and team.

What you'll need:

• A good understanding of risk and control principles, a strong risk culture, and governance.
• Effective communication skills to support the business in understanding risk management.
• Ability to review information critically and escalate issues appropriately.
• Understanding of the three lines model and roles of business, Risk & Compliance, and Internal Audit.
• Knowledge of regulatory bodies and legislation relevant to the insurance industry.
• Strong stakeholder relationship skills at all levels.
• Excellent verbal and written communication skills for technical and non-technical audiences.
• Ability to interpret policies and operate in a fast-paced environment.
• Resilience and adaptability to change and challenges.

Benefits: We offer a range of benefits to support our colleagues' lifestyles, including:

• 9% employer-contributed pension
• 50% off home, motor, and pet insurance, plus free travel insurance and breakdown cover
• Optional Health and Dental insurance
• Up to 10% AIP Bonus
• EV car scheme for leasing electric or hybrid cars
• Generous holiday allowance
• Share schemes, discounts, cashback, and more

We promote a flexible and inclusive work environment where everyone can be themselves and succeed. We are committed to diversity and inclusion, with recognition as one of the UK's Top 50 Inclusive Employers. If you need adjustments during recruitment, we encourage you to let us know.