Risk Analyst

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

Direct Line Group (DLG) has created a new Chief Controls Office (CCO) within the first line of defence as part of groupwide risk and control transformation programme that is now in its second year. This provides a unique opportunity to be part of the wider group of skilled risk professionals that are redeveloping the end-to-end risk and control framework, which includes launching new RCSAs, control testing, a new integrated risk management system, as well as rebuilding risk management capabilities across the first line and positively influencing a robust risk aware culture across DLG.

What you\’ll be doing:

• Understand the requirements of the Policy Framework and Minimum Standards and use this to provide guidance to the business.

• Provide risk and control management expertise to identify and assess risks and issues in the business areas of responsibility ensuring these are escalated and recorded in line with the Risk Management Framework. Where risks and issues are identified, support the business to design a suitable course of action to manage these within business risk appetite.

• Support the embedding of Risk and Controls Frameworks and delivery of insightful high quality risk reporting which is action and outcome focused. Develop and disseminate management information to deliver accurate and meaningful control adequacy and effectiveness reporting which will be used by the business management.

• Support key activities including the RCSA process in the assigned business areas. Enabling the business to understand their control environment, relative risks and drive a culture of action planning and remediation resolution.

• Support activity to deliver effective Issue and event management by developing effective governance, a strong focus on root cause analysis and control identification, and remedial actions to support good customer outcomes.

• Ability to conduct trend analysis across various risk and control areas, identifying key actions or call outs for business action

• Support deep dives including root cause of Issue and control failures and gaps in the business functions risk and control profile to continually strengthen the risk and control environment and outlook of the function, protecting customer and business outcomes.

• Have a broad understanding of the relevant risk appetite statements and KRIs, ensuring this is considered when supporting the business with assessing risk and controls.

• Ensure a proportionate approach to operational risk management which delivers the requirements defined in DLG minimum standards whilst supporting the business to meet its strategic goals.

• Maintain a clear view on activity that is planned across the business areas of responsibility and ensure suitable risk management support is provided through proactive engagement with each business area, with a strong focus on Business Partnering and stakeholder management.

• Work independently with relevant business areas to influence the effective identification, management, and measurement of business risks, using professional judgement and understanding of the function to provide robust challenge as necessary to bring risks within appetite.

• Support the accuracy and embedding of Workiva (risk system) and data inputs.

• Awareness of audit and testing assurance programmes, support the Control Testing Team, and ensure business is aware and taking action to support regulatory requirements as well internal standards and policies.

• Support the wider Chief Controls Office to meet its agreed vision

What you\’ll need:

• Demonstrates a good understanding of the principles and benefits of risk and control management, the importance of a strong conduct and risk culture, and good governance.

• Demonstrates ability to effectively communicate and support the business in understanding the need for both a risk culture and effective risk management to deliver the business goals

• Demonstrates the ability to review information to understand urgency and severity of events and vulnerabilities raised and addresses and escalates accordingly.

• Understands the three lines model and the respective roles of the business, Risk & Compliance, and Internal Audit

• Demonstrates a high-level understanding of the relevant regulatory bodies and legislation in the insurance industry.

• Ability to communicate across a broad range of stakeholders at all levels of seniority and build strong relationships across the business.

• Demonstrated ability in strong verbal and written communication skills to interface with both technical and non-technical stakeholders.

• Able to interpret and adhere to internal policies and procedures and articulate the requirements to the wider business.

• Ability to operate in a demanding and fast paced environment.

• Resilient and adaptable, demonstrating the ability to face and adjust to new situations and challenges.

Benefits

We recognise we wouldn\’t be where we are today without our colleagues, that\’s why we offer excellent benefits designed to suit your lifestyle:

• 9% employer contributed pension

• 50% off home, motor and pet insurance plus Green Flag breakdown cover

• Additional optional Health and Dental insurance

• Up to 10% AIP Bonus

• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.

• Generous holidays

• Buy as you earn share scheme

• Employee discounts and cashback

• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like — and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We\’re delighted to feature as one of the UK\’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you\’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.

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