Pricing Practitioner - Darwin

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best. Darwin is a tech‑led motor insurance business built by a small, entrepreneurial team with big ambitions. As part of the Direct Line (now within the Aviva family), we combine the agility and innovation of a startup with the scale, support, and stability of a major insurer. Our customers love what we do — and it shows, with a Trustpilot rating of 4.7 out of 5.

This role sits at the heart of Darwin’s Pricing & Underwriting team, where you’ll help shape the future of insurance pricing with cutting‑edge tools and a modern approach. We’ve built the kind of pricing infrastructure every pricing professional aspires to work with:

• High‑quality, accessible data
• A fast, flexible rating algorithm — deploy changes in hours
• Machine Learning Operations (MLOps) that enable fast, transparent, and controlled model development
• An operating model that gives complete autonomy to pricing professionals to dream up an idea and get it live

This is a rare opportunity to take full end‑to‑end ownership of customer pricing—across both risk and margin—working alongside a small, expert team of pricing and underwriting professionals. The primary objective of this role is to increase profitability and drive business growth, whilst ensuring excellent outcomes for our customer.

Examples of things you would be doing to achieve the objective set out above:

• Identify pricing opportunities across customer segments and implement strategies to optimise profitability and market competitiveness.
• Drive innovation in pricing by developing and integrating new features, tools, and models to increase pricing sophistication.
• Monitor claims performance to ensure pricing remains accurately calibrated, responsive to inflation, and aligned with emerging trends.
• Build efficient, automated processes to enhance operational effectiveness and empower a high‑performing, data‑driven pricing team.

Our hybrid model offers a 'best of both worlds' approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.

What you’ll need:

• Commercially driven mindset – you’re motivated by delivering tangible business value through smart, data‑led decisions.
• Technical proficiency – skilled in tools such as Python, SQL, Tableau, or similar, with the ability to extract insights from complex datasets.
• Pricing curiosity – a strong grasp of (or ambition to master) end‑to‑end insurance pricing, from data to deployment.
• Quantitative mindset – a solid foundation in statistics and actuarial principles, with the ability to apply them to real‑world pricing challenges, including assessing second‑ and third‑order effects to drive smarter, more sustainable decisions.
• Effective communicator – confident presenting ideas and insights to senior stakeholders across the business.
• Insurance industry knowledge – solid understanding of general insurance pricing, ideally with experience in motor insurance.
• Bias for action – a natural problem‑solver who can break down complex ideas into clear, actionable steps, always keeping focus on delivering real, measurable outcomes.

Benefits:

• 9% employer contributed pension
• 50% off home, motor and pet insurance plus Green Flag breakdown cover
• Additional optional Health and Dental insurance
• Up to 10% AIP Bonus
• EV car scheme allows all colleagues to lease a brand new electric or plug‑in hybrid car in a tax efficient way.
• Generous holidays
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus, many more

We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work‑life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.

Be yourself: Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.