At a Glance
- Tasks: Investigate motor claims and provide technical expertise to ensure optimal outcomes.
- Company: Join Direct Line, a leading insurer committed to customer satisfaction and innovation.
- Benefits: Enjoy a competitive salary, generous holidays, and discounts on insurance and EV leasing.
- Other info: Be part of an inclusive team that values diversity and supports your career growth.
- Why this job: Make a real impact in the motor engineering field while enjoying a hybrid work model.
- Qualifications: Expertise in motor engineering and experience in coaching and technical analysis required.
The predicted salary is between 36000 - 60000 £ per year.
Direct Line is evolving. Across every part of our business, teams are embracing new opportunities and putting customers at the heart of everything they do. Whether you’re already part of Direct Line or thinking about joining us, you’ll have the chance not only to be recognised for your skills, but also to build on them and be empowered to do your very best.
As a Motability In-House Motor Engineer, you’ll carry out research, investigations and technical reviews on motor claims up to £50,000, using your engineering expertise to achieve the right technical outcomes and strengthen indemnity control. You’ll work directly with Customers, Third Parties and their representatives, support Claims Handlers with coaching and training, and stay on top of the latest technical developments to continually raise capability across the team.
Reporting directly to the Technical Claims Unit Leader, you’ll:
- Handle and negotiate motor claims within your licence level.
- Review repair and total loss cases (including Audatex) to ensure optimum settlement and minimise leakage.
- Identify and refer any cases involving potential Fraud or Injury to the appropriate specialist teams.
- Manage customer and third-party interactions professionally and efficiently to deliver high levels of satisfaction.
- Build and maintain strong relationships with internal and external Engineers, repair networks and suppliers.
- Identify, source and secure third-party experts or suppliers to provide evidence that supports case recommendations.
- Spot opportunities for process improvements and contribute to efficiency, service quality and indemnity performance.
- Provide technical coaching, feedback and support to Claims colleagues to enhance capability across the team.
- Handle or support on complex cases requiring deeper technical expertise.
Our hybrid model offers a 'best of both worlds' approach. When you’ll be in the office depends on your role and team, but colleagues spend at least 2 days a week in the office.
What you’ll need:
- Expert technical knowledge within a relevant motor engineering category or class of business.
- Experience working in a technical or engineering-focused environment.
- Demonstrated experience in coaching, supporting and guiding others.
- Strong ability to analyse repair methods, total loss assessments and technical reports.
- Excellent decision-making skills with a focus on accuracy, indemnity control and reducing leakage.
Benefits:
- 9% employer contributed pension
- 50% off home, motor and pet insurance, plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Which is why we’ve looked beyond the financial rewards and created an offer that takes your whole life into account. Supporting our people to work at their best – whatever that looks like – and offering real choice, flexibility, and a greater work-life balance that means our people have time to focus on the things that matter most to them. Our benefits are about more than just the money you earn. They’re about recognising who you are and the life you live.
Be yourself: Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers. We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.
Hours: 35 hours
Closing Date: Tuesday 16 December
Direct Line Motability In-House Motor Engineer in Liverpool employer: Direct Line Group Careers
Direct Line is an exceptional employer that prioritises employee well-being and professional growth, offering a hybrid work model that balances office and remote work. With a strong commitment to diversity and inclusion, employees benefit from generous perks such as a 9% employer-contributed pension, substantial discounts on insurance, and an EV car scheme, all while being part of a supportive culture that values individual contributions and fosters career development.
StudySmarter Expert Advice🤫
We think this is how you could land Direct Line Motability In-House Motor Engineer in Liverpool
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Direct Line Motability In-House Motor Engineer role you’re after at Direct Line Group Careers.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Direct Line Group Careers a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Direct Line Group Careers.
✨Apply Through Company Websites
When you spot a role like Direct Line Motability In-House Motor Engineer at Direct Line Group Careers, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Direct Line Motability In-House Motor Engineer in Liverpool
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Direct Line Motability In-House Motor Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Direct Line Group Careers a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Direct Line Group Careers specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Direct Line Group Careers
✨Brush Up on Core Engineering Principles
Before heading into the interview with Direct Line Group Careers, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Direct Line Group Careers want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
