At a Glance
- Tasks: Help stranded drivers get back on the road with your mechanical skills.
- Company: Join Green Flag, a leading breakdown service with a customer-first approach.
- Benefits: Earn up to £44,000 OTE, enjoy generous holidays, and great employee discounts.
- Why this job: Make a real difference in people's lives while enjoying a flexible work-life balance.
- Qualifications: Must be 21+, have a driving licence, and some vehicle maintenance experience.
- Other info: Be part of an inclusive team that values diversity and personal growth.
The predicted salary is between 37000 - 44000 £ per year.
Earn up to £44,000 OTE with a £37,000 base salary. Plus 9% pension and benefits.
DLG is evolving. Our teams are embracing new opportunities and putting customers at the heart of everything they do. At Green Flag, we understand that breakdowns can turn a good day into a stressful one. By joining our team, you’ll be an integral part of our expanding services and enjoy a career with endless variety and a genuine sense of fulfilment.
Responsibilities
This is a permanent role based around Slough, Marlow, Reading, Bracknell, Newbury, Basingstoke, Fleet, Aldershot, Guildford, Woking, and Godalming. You will be contracted to work 40 hours, four days a week, starting on a shift pattern with operating hours between 7am and 8pm Monday to Sunday, with the opportunity to do overtime.
You will start your day from your home with a Green Flag vehicle. You’ll put your technical knowledge to the test, assisting customers whose vehicles need to get back on the road. Whether it be out of fuel, requiring a tyre repair/change, or a new battery, you will be ready to help them get back on the move.
You will need to diagnose the problem and understand the requirements to resolve it, giving customers the confidence to head off on their journey with no further interruptions.
Qualifications
- To be 21 years or over for insurance purposes
- A current Category B driving licence is necessary
- NVQ Level 2 or similar type of accreditation in light vehicle maintenance is preferred
- Demonstrate empathy and a desire to always achieve the correct outcome
- Experience of the Motor Repair industry
- Experience of lone working (desirable)
- Utilise and apply up-to-date vehicle repair techniques
- Display and utilise best practice and first-class Health & Safety behaviours
- Collaboration with dispatch team to improve the customer claims journey
- Use self-initiative
Benefits
We offer excellent benefits designed to suit your lifestyle:
- 9% employer contributed pension
- 50% off home, motor and pet insurance plus free Green Flag breakdown cover
- Additional optional Health and Dental insurance
- EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way
- Generous holidays
- Buy as you earn share scheme
- Employee discounts and cashback
- Plus, many more
We want everyone to get the most out of their time at DLG. Our benefits are about more than just the money you earn; they’re about recognising who you are and the life you live.
Be yourself
Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.
Roadside Mechanic in Guildford employer: Direct Line Group Careers
Contact Detail:
Direct Line Group Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Mechanic in Guildford
✨Tip Number 1
Get to know the company! Research Green Flag and understand their values and services. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Roadside Mechanic, you might face hands-on tests. Brush up on your technical skills and be ready to demonstrate your problem-solving abilities on the spot.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and keen to join the Green Flag family!
We think you need these skills to ace Roadside Mechanic in Guildford
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you genuinely care about helping customers and getting them back on the road.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in the motor repair industry. We love seeing how your skills match what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences are easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Direct Line Group Careers
✨Know Your Stuff
Brush up on your technical knowledge related to vehicle maintenance and repair. Be ready to discuss specific scenarios where you've successfully diagnosed and resolved issues, as this will show your expertise and confidence in the role.
✨Show Empathy
Since you'll be dealing with customers who are often stressed about their breakdowns, demonstrate your ability to empathise with them. Share examples of how you've handled similar situations in the past, ensuring you convey your desire to achieve the best outcome for the customer.
✨Be Ready for Practical Questions
Expect practical questions or even a scenario-based assessment during the interview. Prepare by thinking through common roadside issues and how you would approach solving them, showcasing your problem-solving skills and initiative.
✨Understand the Company Culture
Familiarise yourself with Green Flag's values and commitment to customer service. Be prepared to discuss how your personal values align with theirs, and express your enthusiasm for being part of a team that prioritises customer satisfaction and inclusivity.